Andrena
GBManage Auto Shipments I have sent countless e-mails requesting that Holistapet grant customers the right to manage their own auto shipment date(s). Chewy, Amazon to name a few, allow the customer the ability to change their auto shipment date(s). I have to call or send an e-mail to get my auto shipment date(s) changed. Please give this request consideration. I don’t understand why Holistapet lists a phone number on their website but no one answers the phone…
Britta Williams
GBTreats +5** CustServ -10** While the product is awesome (Hard Treats For Cats), their customer service is the worst I ever had to deal with. Too sad, a company like Holiday Pet doesn’t make improvements even though there are plenty of reviews about their inferior customer service online. Also, improvements are needed on their website, especially adding payment information. It took me several tries (I mean more than a dozen) for the system to capture/accept it, with absolutely no help from customer service, even though I called an emailed them repeatedly.
Emily
GBGreat stuff! My pup had TPLO surgery and the medical dose of this cbd was perfect for keeping him calm on a daily basis without having to keep him heavily medicated on sedatives. He’s a pit bull, heavy on the bull! Lol so this product has been a god send in his recovery!
Darci Cruthers
GBHorrible Customer Service According to tracking, my package was delivered, however I never received it. I understand that these things happen sometimes, but I tried calling Holistapet twice, and stayed on hold for a total of an hour. No response at all. Nobody ever answered my calls, and it was during their posted hours of operation. I’ve also tried calling DHL, and nobody will answer there either. In the meantime, my sweet dog is suffering. Great products…. Horrible customer service.
Kate Caruso
GBGreat product, fast shipping We have been ordering the CBD tincture for our dogs for years and they work great! Holistipet always delivers great product with fast shipping. The CBD oil has made a huge difference in our aging dog’s lives (for anxiety and pain relief) and we love this brand!