Lisa Trotter
GBA great alternative to pain meds've been ordering CBD oil for my cat… I've been ordering CBD oil for my cat who is 14 years old and has spinalosis I couldn't touch him on his back by the tail. He would cry out. The vet prescribed pain medication but I wasn't interested in him being addicted to pain meds. So I took a chance with CBD oil. I've been giving it to him for a few months now and I can pet him in that spot and he is okay with that. His spinalosis is permanent but he is comfortable and happy.
Britta Williams
GBTreats +5** CustServ -10** While the product is awesome (Hard Treats For Cats), their customer service is the worst I ever had to deal with. Too sad, a company like Holiday Pet doesn’t make improvements even though there are plenty of reviews about their inferior customer service online. Also, improvements are needed on their website, especially adding payment information. It took me several tries (I mean more than a dozen) for the system to capture/accept it, with absolutely no help from customer service, even though I called an emailed them repeatedly.
Darci Cruthers
GBHorrible Customer Service According to tracking, my package was delivered, however I never received it. I understand that these things happen sometimes, but I tried calling Holistapet twice, and stayed on hold for a total of an hour. No response at all. Nobody ever answered my calls, and it was during their posted hours of operation. I’ve also tried calling DHL, and nobody will answer there either. In the meantime, my sweet dog is suffering. Great products…. Horrible customer service.
Rose Glasses
GBDiscontinued Ordering Discontinued Ordering I used Holistapet for several years, but discontinued ordering and now receive CBD for my dog from a different but trusted vendor. When I received some wrong product and all I was able to get from customer service is "we will contact you in 24 hours" The only word they didn't include was "NOT" (CBD is not inexpensive). It now has the feeling the company has been purchased or management greatly changed. Every interaction in the last year was completely different than when I started using their product several years ago.
Rescue Dogs
GBHorrible customer service and poor… Horrible customer service and poor business practices. Seemed better in the past; nonetheless we will shop elsewhere as the industry is replete with pet CBD vendors.