Britta Williams
GBTreats +5** CustServ -10** While the product is awesome (Hard Treats For Cats), their customer service is the worst I ever had to deal with. Too sad, a company like Holiday Pet doesn’t make improvements even though there are plenty of reviews about their inferior customer service online. Also, improvements are needed on their website, especially adding payment information. It took me several tries (I mean more than a dozen) for the system to capture/accept it, with absolutely no help from customer service, even though I called an emailed them repeatedly.
Cornholio
GBCBD for dog's bone cancer. Our dog was recently diagnosed with bone cancer. A friend recommended HolistaPet because his dog also has cancer and has been taking the CBD oil for four years now and is living life seemingly pain-free. The guidelines are straightforward and the ordering process was easy.
Rose Glasses
GBDiscontinued Ordering Discontinued Ordering I used Holistapet for several years, but discontinued ordering and now receive CBD for my dog from a different but trusted vendor. When I received some wrong product and all I was able to get from customer service is "we will contact you in 24 hours" The only word they didn't include was "NOT" (CBD is not inexpensive). It now has the feeling the company has been purchased or management greatly changed. Every interaction in the last year was completely different than when I started using their product several years ago.
Andrena
GBManage Auto Shipments I have sent countless e-mails requesting that Holistapet grant customers the right to manage their own auto shipment date(s). Chewy, Amazon to name a few, allow the customer the ability to change their auto shipment date(s). I have to call or send an e-mail to get my auto shipment date(s) changed. Please give this request consideration. I don’t understand why Holistapet lists a phone number on their website but no one answers the phone…
Doug
GBUsing CBD oil on our 12-yr old dog Have been using CBD oil on our 12-year old arthritic pup for about a year now. We are convinced that it is helping her as she has a lot more spring in her stepand does a lot better on her walks. We do give her twice the 'recommended' dosage for her weight because she is so arthritic.