Kate Caruso
GBGreat product, fast shipping We have been ordering the CBD tincture for our dogs for years and they work great! Holistipet always delivers great product with fast shipping. The CBD oil has made a huge difference in our aging dog’s lives (for anxiety and pain relief) and we love this brand!
Darci Cruthers
GBHorrible Customer Service According to tracking, my package was delivered, however I never received it. I understand that these things happen sometimes, but I tried calling Holistapet twice, and stayed on hold for a total of an hour. No response at all. Nobody ever answered my calls, and it was during their posted hours of operation. I’ve also tried calling DHL, and nobody will answer there either. In the meantime, my sweet dog is suffering. Great products…. Horrible customer service.
Rose Glasses
GBDiscontinued Ordering Discontinued Ordering I used Holistapet for several years, but discontinued ordering and now receive CBD for my dog from a different but trusted vendor. When I received some wrong product and all I was able to get from customer service is "we will contact you in 24 hours" The only word they didn't include was "NOT" (CBD is not inexpensive). It now has the feeling the company has been purchased or management greatly changed. Every interaction in the last year was completely different than when I started using their product several years ago.
Britta Williams
GBTreats +5** CustServ -10** While the product is awesome (Hard Treats For Cats), their customer service is the worst I ever had to deal with. Too sad, a company like Holiday Pet doesn’t make improvements even though there are plenty of reviews about their inferior customer service online. Also, improvements are needed on their website, especially adding payment information. It took me several tries (I mean more than a dozen) for the system to capture/accept it, with absolutely no help from customer service, even though I called an emailed them repeatedly.
Ely
GBBest CBD dog treats I have been giving my dog Holistapet treats for years now and she absolutely loves them! Our dog suffers from anxiety, and these treats calm her down while offering a delicious snack that she loves. Recently when my dog was sick, I was supplementing her pain meds with Holistapet oil and treats, which helped her pain and increased her appetite. They were much easier on her system than the prescription meds and she actually enjoyed eating them.