customer
GBI was having trouble trying to cancel a… I was having trouble trying to cancel a subscription with Holistapet and Janine Blakewell from customer support took care of it quickly. She saved me perhaps hours of trying to search for a way to do it myself. Thank you Janine!!!
Lisa Trotter
GBA great alternative to pain meds've been ordering CBD oil for my cat… I've been ordering CBD oil for my cat who is 14 years old and has spinalosis I couldn't touch him on his back by the tail. He would cry out. The vet prescribed pain medication but I wasn't interested in him being addicted to pain meds. So I took a chance with CBD oil. I've been giving it to him for a few months now and I can pet him in that spot and he is okay with that. His spinalosis is permanent but he is comfortable and happy.
Britta Williams
GBTreats +5** CustServ -10** While the product is awesome (Hard Treats For Cats), their customer service is the worst I ever had to deal with. Too sad, a company like Holiday Pet doesn’t make improvements even though there are plenty of reviews about their inferior customer service online. Also, improvements are needed on their website, especially adding payment information. It took me several tries (I mean more than a dozen) for the system to capture/accept it, with absolutely no help from customer service, even though I called an emailed them repeatedly.
Ely
GBBest CBD dog treats I have been giving my dog Holistapet treats for years now and she absolutely loves them! Our dog suffers from anxiety, and these treats calm her down while offering a delicious snack that she loves. Recently when my dog was sick, I was supplementing her pain meds with Holistapet oil and treats, which helped her pain and increased her appetite. They were much easier on her system than the prescription meds and she actually enjoyed eating them.
Darci Cruthers
GBHorrible Customer Service According to tracking, my package was delivered, however I never received it. I understand that these things happen sometimes, but I tried calling Holistapet twice, and stayed on hold for a total of an hour. No response at all. Nobody ever answered my calls, and it was during their posted hours of operation. I’ve also tried calling DHL, and nobody will answer there either. In the meantime, my sweet dog is suffering. Great products…. Horrible customer service.