Rebecca Lincoln
GBTwo Senior Dogs We use HolistaPet's calming chews and CBD oils for our senior dogs. They are both 13 yrs old and are having some issues with joint paint and anxiety. The calming chews and cbd have helped address those issues and more. Ordering from the site was easy and delivery was prompt. I would certainly recommend them to other pet owners.
Darci Cruthers
GBHorrible Customer Service According to tracking, my package was delivered, however I never received it. I understand that these things happen sometimes, but I tried calling Holistapet twice, and stayed on hold for a total of an hour. No response at all. Nobody ever answered my calls, and it was during their posted hours of operation. I’ve also tried calling DHL, and nobody will answer there either. In the meantime, my sweet dog is suffering. Great products…. Horrible customer service.
Andrena
GBManage Auto Shipments I have sent countless e-mails requesting that Holistapet grant customers the right to manage their own auto shipment date(s). Chewy, Amazon to name a few, allow the customer the ability to change their auto shipment date(s). I have to call or send an e-mail to get my auto shipment date(s) changed. Please give this request consideration. I don’t understand why Holistapet lists a phone number on their website but no one answers the phone…
Rose Glasses
GBDiscontinued Ordering Discontinued Ordering I used Holistapet for several years, but discontinued ordering and now receive CBD for my dog from a different but trusted vendor. When I received some wrong product and all I was able to get from customer service is "we will contact you in 24 hours" The only word they didn't include was "NOT" (CBD is not inexpensive). It now has the feeling the company has been purchased or management greatly changed. Every interaction in the last year was completely different than when I started using their product several years ago.
Esther's mom
GBCat with allergies My cat Esther had allergies and I used it to wipe her down to keep her from itching. I wish I gave it to her internally as well. Unfortunately she passed away quite unexpectedly and just received a new order. However, I am thinking of giving it to my friend's cat and refer your website to her. Thank you.