
Britta Williams
GBTreats +5** CustServ -10** While the product is awesome (Hard Treats For Cats), their customer service is the worst I ever had to deal with. Too sad, a company like Holiday Pet doesn’t make improvements even though there are plenty of reviews about their inferior customer service online. Also, improvements are needed on their website, especially adding payment information. It took me several tries (I mean more than a dozen) for the system to capture/accept it, with absolutely no help from customer service, even though I called an emailed them repeatedly.

Anime Ink Tattoo
GBJust received a email from holistapet… Just received a email from holistapet allegedly from their CEO , thanking me for being a customer, I’ve purchased many CBD treatments for my dog over a few years. However now when I click the link to open their website I get an Access Denied prompt pop up stating the site owner has set restrictions for me accessing the site .

Darci Cruthers
GBHorrible Customer Service According to tracking, my package was delivered, however I never received it. I understand that these things happen sometimes, but I tried calling Holistapet twice, and stayed on hold for a total of an hour. No response at all. Nobody ever answered my calls, and it was during their posted hours of operation. I’ve also tried calling DHL, and nobody will answer there either. In the meantime, my sweet dog is suffering. Great products…. Horrible customer service.

lkweh
GBGreat CBD oil but the bottle size shrank I have been consistent customer for at least a year now. Great quality CBD oil for my senior dog that has arthritis. Recently I am trying out melatonin as well. I reduced 1 star because I noticed the bottle size is shrinking and the site didn’t say the bottle size anymore, only the CBD strength. Increased pricing is fine, but should be transparent.

Norma Bell
GBCustomer beware. The worst website and customer service I have ever experienced. Could not reach an agent after 45 minutes on hold. Contacting better business bureau and my bank. Beware of this company’s business practices. Makes me very worried about product quality and safety.