Sparky Roxy
GBWorse company ever!!! Worse company ever!!!! DO NOT PURCHASE ANYTHING from the website-you will never ever get your products!!!!! I ordered my products in the beginning of September. Is still do not have my order. To top it off NO ONE will answer the customer service phone number. I have a credit card investigation going on! I REPEAT DO NOT PURCHASE FROM THE WEBSITE!!!!!!
Rose Glasses
GBDiscontinued Ordering Discontinued Ordering I used Holistapet for several years, but discontinued ordering and now receive CBD for my dog from a different but trusted vendor. When I received some wrong product and all I was able to get from customer service is "we will contact you in 24 hours" The only word they didn't include was "NOT" (CBD is not inexpensive). It now has the feeling the company has been purchased or management greatly changed. Every interaction in the last year was completely different than when I started using their product several years ago.
Anime Ink Tattoo
GBJust received a email from holistapet… Just received a email from holistapet allegedly from their CEO , thanking me for being a customer, I’ve purchased many CBD treatments for my dog over a few years. However now when I click the link to open their website I get an Access Denied prompt pop up stating the site owner has set restrictions for me accessing the site .
Darci Cruthers
GBHorrible Customer Service According to tracking, my package was delivered, however I never received it. I understand that these things happen sometimes, but I tried calling Holistapet twice, and stayed on hold for a total of an hour. No response at all. Nobody ever answered my calls, and it was during their posted hours of operation. I’ve also tried calling DHL, and nobody will answer there either. In the meantime, my sweet dog is suffering. Great products…. Horrible customer service.
Lisa Trotter
GBA great alternative to pain meds've been ordering CBD oil for my cat… I've been ordering CBD oil for my cat who is 14 years old and has spinalosis I couldn't touch him on his back by the tail. He would cry out. The vet prescribed pain medication but I wasn't interested in him being addicted to pain meds. So I took a chance with CBD oil. I've been giving it to him for a few months now and I can pet him in that spot and he is okay with that. His spinalosis is permanent but he is comfortable and happy.