Rebecca Lincoln
GBTwo Senior Dogs We use HolistaPet's calming chews and CBD oils for our senior dogs. They are both 13 yrs old and are having some issues with joint paint and anxiety. The calming chews and cbd have helped address those issues and more. Ordering from the site was easy and delivery was prompt. I would certainly recommend them to other pet owners.
Britta Williams
GBTreats +5** CustServ -10** While the product is awesome (Hard Treats For Cats), their customer service is the worst I ever had to deal with. Too sad, a company like Holiday Pet doesn’t make improvements even though there are plenty of reviews about their inferior customer service online. Also, improvements are needed on their website, especially adding payment information. It took me several tries (I mean more than a dozen) for the system to capture/accept it, with absolutely no help from customer service, even though I called an emailed them repeatedly.
Rose Glasses
GBDiscontinued Ordering Discontinued Ordering I used Holistapet for several years, but discontinued ordering and now receive CBD for my dog from a different but trusted vendor. When I received some wrong product and all I was able to get from customer service is "we will contact you in 24 hours" The only word they didn't include was "NOT" (CBD is not inexpensive). It now has the feeling the company has been purchased or management greatly changed. Every interaction in the last year was completely different than when I started using their product several years ago.
Darci Cruthers
GBHorrible Customer Service According to tracking, my package was delivered, however I never received it. I understand that these things happen sometimes, but I tried calling Holistapet twice, and stayed on hold for a total of an hour. No response at all. Nobody ever answered my calls, and it was during their posted hours of operation. I’ve also tried calling DHL, and nobody will answer there either. In the meantime, my sweet dog is suffering. Great products…. Horrible customer service.
Ely
GBBest CBD dog treats I have been giving my dog Holistapet treats for years now and she absolutely loves them! Our dog suffers from anxiety, and these treats calm her down while offering a delicious snack that she loves. Recently when my dog was sick, I was supplementing her pain meds with Holistapet oil and treats, which helped her pain and increased her appetite. They were much easier on her system than the prescription meds and she actually enjoyed eating them.