Darci Cruthers
GBHorrible Customer Service According to tracking, my package was delivered, however I never received it. I understand that these things happen sometimes, but I tried calling Holistapet twice, and stayed on hold for a total of an hour. No response at all. Nobody ever answered my calls, and it was during their posted hours of operation. I’ve also tried calling DHL, and nobody will answer there either. In the meantime, my sweet dog is suffering. Great products…. Horrible customer service.
Anime Ink Tattoo
GBJust received a email from holistapet… Just received a email from holistapet allegedly from their CEO , thanking me for being a customer, I’ve purchased many CBD treatments for my dog over a few years. However now when I click the link to open their website I get an Access Denied prompt pop up stating the site owner has set restrictions for me accessing the site .
Norma Bell
GBCustomer beware. The worst website and customer service I have ever experienced. Could not reach an agent after 45 minutes on hold. Contacting better business bureau and my bank. Beware of this company’s business practices. Makes me very worried about product quality and safety.
Cynthia S.
GBOur rescue has anxiety with thunderstorms Rocky our rescue suffers anxiety with thunderstorms and fireworks. We live in an area where thunderstorms can pop up without any notice. I was given a prescription medicine for him with instruction to give 90 mins prior to a storm. Well, that doesn’t always work in our area and I don’t want to give him a prescription unnecessarily. When I came across HolistaPet CBD for dogs with anxiety I decided to give it a try. It works quicker and better than the prescription meds. AMEN and a thank you from Rocky and us!
Rose Glasses
GBDiscontinued Ordering Discontinued Ordering I used Holistapet for several years, but discontinued ordering and now receive CBD for my dog from a different but trusted vendor. When I received some wrong product and all I was able to get from customer service is "we will contact you in 24 hours" The only word they didn't include was "NOT" (CBD is not inexpensive). It now has the feeling the company has been purchased or management greatly changed. Every interaction in the last year was completely different than when I started using their product several years ago.