Sparky Roxy
GBWorse company ever!!! Worse company ever!!!! DO NOT PURCHASE ANYTHING from the website-you will never ever get your products!!!!! I ordered my products in the beginning of September. Is still do not have my order. To top it off NO ONE will answer the customer service phone number. I have a credit card investigation going on! I REPEAT DO NOT PURCHASE FROM THE WEBSITE!!!!!!
Rose Glasses
GBDiscontinued Ordering Discontinued Ordering I used Holistapet for several years, but discontinued ordering and now receive CBD for my dog from a different but trusted vendor. When I received some wrong product and all I was able to get from customer service is "we will contact you in 24 hours" The only word they didn't include was "NOT" (CBD is not inexpensive). It now has the feeling the company has been purchased or management greatly changed. Every interaction in the last year was completely different than when I started using their product several years ago.
Emily
GBGreat stuff! My pup had TPLO surgery and the medical dose of this cbd was perfect for keeping him calm on a daily basis without having to keep him heavily medicated on sedatives. He’s a pit bull, heavy on the bull! Lol so this product has been a god send in his recovery!
Darci Cruthers
GBHorrible Customer Service According to tracking, my package was delivered, however I never received it. I understand that these things happen sometimes, but I tried calling Holistapet twice, and stayed on hold for a total of an hour. No response at all. Nobody ever answered my calls, and it was during their posted hours of operation. I’ve also tried calling DHL, and nobody will answer there either. In the meantime, my sweet dog is suffering. Great products…. Horrible customer service.
Britta Williams
GBTreats +5** CustServ -10** While the product is awesome (Hard Treats For Cats), their customer service is the worst I ever had to deal with. Too sad, a company like Holiday Pet doesn’t make improvements even though there are plenty of reviews about their inferior customer service online. Also, improvements are needed on their website, especially adding payment information. It took me several tries (I mean more than a dozen) for the system to capture/accept it, with absolutely no help from customer service, even though I called an emailed them repeatedly.