Britta Williams
GBTreats +5** CustServ -10** While the product is awesome (Hard Treats For Cats), their customer service is the worst I ever had to deal with. Too sad, a company like Holiday Pet doesn’t make improvements even though there are plenty of reviews about their inferior customer service online. Also, improvements are needed on their website, especially adding payment information. It took me several tries (I mean more than a dozen) for the system to capture/accept it, with absolutely no help from customer service, even though I called an emailed them repeatedly.
Andrena
GBManage Auto Shipments I have sent countless e-mails requesting that Holistapet grant customers the right to manage their own auto shipment date(s). Chewy, Amazon to name a few, allow the customer the ability to change their auto shipment date(s). I have to call or send an e-mail to get my auto shipment date(s) changed. Please give this request consideration. I don’t understand why Holistapet lists a phone number on their website but no one answers the phone…
Rescue Dogs
GBHorrible customer service and poor… Horrible customer service and poor business practices. Seemed better in the past; nonetheless we will shop elsewhere as the industry is replete with pet CBD vendors.
Cornholio
GBCBD for dog's bone cancer. Our dog was recently diagnosed with bone cancer. A friend recommended HolistaPet because his dog also has cancer and has been taking the CBD oil for four years now and is living life seemingly pain-free. The guidelines are straightforward and the ordering process was easy.
Sparky Roxy
GBWorse company ever!!! Worse company ever!!!! DO NOT PURCHASE ANYTHING from the website-you will never ever get your products!!!!! I ordered my products in the beginning of September. Is still do not have my order. To top it off NO ONE will answer the customer service phone number. I have a credit card investigation going on! I REPEAT DO NOT PURCHASE FROM THE WEBSITE!!!!!!