Both bongs were better than imagined Both bongs were better than imagined, only thing is (this is not a complaint by any means) the UFO perc bong that we got as our second bong didn’t have any measurements on the website, we thought it was going to be small but it’s actually HUGE. 100% worth it, 3-5 shipping was free and only took 2.5 days, they had it en route to my region in 2 hours after purchase. Also threw in a free wooden spinner bowl and didn’t charge us for our rolling papers. Great website, will be using again.

Hello I ordered a bong two weeks ago… Hello I ordered a bong two weeks ago and have not received a email or the package I am getting a bit annoyed atm so I need someone to tell me what's going on.

Purchase with confidence Purchase with confidence. I was leery of an order I had just made because of some negative reviews I had read here, but upon reaching out to their customer service department, my fears are gone. Silvia was so attentive and informative, and got back to me so quickly. I will update once my product arrives, but for now I can say the service is EXEMPLARY.

BEWARE Beware. They sent me the wrong item - incorrectly labeled by them. Very slow communication; several emails later, and two weeks from when I first ordered, they sent me the correct item but incorrect color. I would never order from them again.

Everything was great My order came a little late but the customer service made it right once told they upgraded my shipping so i could get my product quicker considering the already delayed shipment the item i originally ordered was out of stock but they upgraded me to one in my opinion is better than what i had originally ordered. So all in all great experience. Def recommended