Both bongs were better than imagined Both bongs were better than imagined, only thing is (this is not a complaint by any means) the UFO perc bong that we got as our second bong didn’t have any measurements on the website, we thought it was going to be small but it’s actually HUGE. 100% worth it, 3-5 shipping was free and only took 2.5 days, they had it en route to my region in 2 hours after purchase. Also threw in a free wooden spinner bowl and didn’t charge us for our rolling papers. Great website, will be using again.

Everything was good the package inside… Everything was good the package inside was packed good had dry ice so it don’t go bad besides the box outside being a little bit up everything else was excellent thank you I appreciate your service and will keep having service with you guys thanks a lot|4

I've used to be getting study help from… I've used to be getting study help from similar service. Their quality was more than average, so I decided to try lvyPanda. I must say that now I get completely...different experience. IvyPanda delivers top notch quality

Near non-existent customer service presence. Out of every online store that sells vaporizers of many varieties, I can safely say this is the worst place to buy one period. Customer service is virtually unreachable through the slim M-F 12-5 PM window provided, even if you shoot an email during the timeframe. Agents take anywhere from 2-4 days to respond to an inquiry on an item I purchased over three weeks ago that still hasn't shipped. The phone number that's provided on their website is disconnected, so there's no way of talking to anyone through that avenue. If you enjoy possibly waiting a month for an item to ship to you, with no concrete details of when it will arrive, then, by all means, this is the place to order from. Otherwise, avoid ordering anything from this company.

Broken glass in shipment Piece showed up broken, not packed properly box inside of shipping box was damaged, glass shards everywhere inside case. UPDATE: Reached contact online, resolving issue. Online support very helpful. Looking forward to trying this piece out if replacement makes it unharmed.