Broken glass in shipment Piece showed up broken, not packed properly box inside of shipping box was damaged, glass shards everywhere inside case. UPDATE: Reached contact online, resolving issue. Online support very helpful. Looking forward to trying this piece out if replacement makes it unharmed.

Hello I ordered a bong two weeks ago… Hello I ordered a bong two weeks ago and have not received a email or the package I am getting a bit annoyed atm so I need someone to tell me what's going on.

Highly Recommended! Sweet site!! Excellent presentation and ordering was a breeze, plus quick delivery. Loved that they were so transparent with the shipping. I was notified that it was out for delivery and could see exactly where the courier was via a real-time map too! Will use them exclusively.

Poor quality, looks like second or defective products Ordered two devices. One was full of some very sticky blue residue.it is all over inside and out. Both similar products were poorly constructed and the hole were the down pipe goes is badly deformed with rough uneven edges making it almost unusable. Had to do what I could with tape and silicone, but definitely not first rate. Did not expect to get rejected seconds.

Disapointed I am honestly surprised to find the stem for my beautiful new hand blown green bubbler broken. Wwithout the stem the draw is harsh. Not wanting to wait for a replacement I crazy glued it. It works. But I'm sti'll disappointed the stem isn't in new condition.