Disapointed I am honestly surprised to find the stem for my beautiful new hand blown green bubbler broken. Wwithout the stem the draw is harsh. Not wanting to wait for a replacement I crazy glued it. It works. But I'm sti'll disappointed the stem isn't in new condition.

Everything was great My order came a little late but the customer service made it right once told they upgraded my shipping so i could get my product quicker considering the already delayed shipment the item i originally ordered was out of stock but they upgraded me to one in my opinion is better than what i had originally ordered. So all in all great experience. Def recommended

Hello I ordered a bong two weeks ago… Hello I ordered a bong two weeks ago and have not received a email or the package I am getting a bit annoyed atm so I need someone to tell me what's going on.

Great experience After having worked with their help team about a broken price that came with my bong, they agreed to ship me a replacement for free. Great customer service and the initial shipping time was less then three days and I’m on the opposite coast. Would recommend this company to anyone.

Caveat emptor I've waited three days for some type of communication confirm some form of progress on my order. After I saw that the charge has went through on my card, I went ahead and attempted to call the business. The calls never went through and the number that was provided by my credit card company was responded with a machine saying calls were not accepted at this time. In addition to this, the web page with the order status does not load consistently if at all. All of these factors obliterates any faith I have in this company.