Kevin Inman
GBProducts are finally shipped - after a week! Products are finally shipped, after I reached out in email. Here is the problem with this clown shop, they literally took an order, took payment, then sat on the order for a full 7 days before shipping it out. How does that happen? If that’s normal operating procedure then I suggest selling the shop and finding something less customer focused.
Jon In SF
GBI actually had a problem with VaporDNA… I actually had a problem with VaporDNA when I placed an order and it wasn't shipping. I contacted several times over a week and a half and every time the same jerk responded with the same pasted in reply that didnt really respond to my inquiry. I was about to write this site off forever but I wrote one last email and was lucky enough to have a different agent answer it. She solved the problem but the way she solved it made me a lifetime customer. Now, everytime I order I remind them all that they owe the order to the work of the good agent. I've referred a bunch of friends here and they all rave about the service so they must have gotten rid of the jerk.
HP
GBNO ORDER NUMBER ADTER TAKING MONEY After going through the checkout and filling out all of my info and paying I recieved an error stating the address didnt match the system however money left my account and I have never had that issue before. I have recieved no confirmation email, order number or anything apart from the money leaving my account. HELP
Corey
GB5 Stars Excellent Patient Staff! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ I Ordered 3 Bottles Of PACHAMAMA Fuji Apple Strawberry Nectarine In A 3MG Got Free Fed-EX 2 Day Shipping. They Were Very Patient Emailing Me And Delivering The Exact Manufacturer I Wanted As Charlie’s Chalk Does Outsource Some Of There Juice To “BRS” And “AVAIL” I Find The Original To Have A Better Flavor, They Hand Picked Them And Made Sure I Got What I Needed On Time Give A Day Or Two Difference But There’s Covid And Also Was A Holiday. Noting To Do With Them. I Give Them 5 Stars Excellent Patient Staff! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
J R
GBOrder Spot On! I ordered a total of 24 bottles of vape juice, and to my surprise the order was 100% accurately fulfilled. I expected at the very least that maybe some bottles would come in the wrong mg or substituted out for another flavor, but no... I got exact what was ordered. I also made two orders, one 9 bottle order for 5>7 day delivery, and a 15 bottle order for 2 day delivery. I emailed them to see if they could combine shipping and they responded that day and shipped both orders out with 2 day shipping!