Adam
GBI should have read reviews before I… I should have read reviews before I ordered, silly me.l. If you want to receive product in a reasonable amount of time (less than one month) I suggest shopping elsewhere. I cancelled payment after the customer service “department” ignored two emails, that were sent one week apart, asking for a tracking number. I am unsure if the seller is dishonest or overwhelmed.
Jenna Hanson
GBProducts arrived quickly Products arrived quickly and although they came separately because of different distributors. Customer service was fast with their response and straight to the solution/answer. Only con was not knowing that they were shipped separately, but that information is likely posted on their pages if you were to be smart and read that lol. Prices are killer affordable and flower is delicious, fresh, and beautiful. So happy with this shop!
Customer
GBMighty Dosing Capsule Magazine There was a bit of a shipping delay but that was indicated at purchase time, communication could have been better, but other than that I did finally receive the order, a great product at a great price! Thank you headshop.com
Justin Girrens
GBDoesn't actually fit focus v carta but they made it right The product description says it fits the focus v Carta as well it does not the fit is not snug enough to fully seal With that being said I was contacted by headshop.com within 48 hours of posting this review to see what they could do to make this right they offered a full refund or anything of equal value from there site and even threw in a $20 gift card to use at my discretion weather I took the refund or got something in exchange the gift card was mine either way they went above and beyond what they needed to I would highly recommend this site
Paul
GBThey tracked me down to make it right! Sent me something I didn’t order. I wrote a complaint in my review, then they called me several times and I finally answered and they wanted to send me what I ordered for free. I have never had a company try that many times to contact me to make me a satisfied customer. The best customer service experience I have ever had! Thank you so much.