absolutely ridiculous customer service absolutely ridiculous customer service. Had a few issues with some cigars shipped to me. stuff happens. They not only made it right but went above and beyond to where I almost blushed. Great service. quality guaranty ridiculously low pricing free shipping and just all around great experience. Truly the cigar afficionado's best kept online secret. just don't tell everyone I don't need my go to online cigar vendor blowing up just yet..shhhh!

CigarPlace…solid since '07 Been doing business with CigarPlace since 2007. Never had an issue left unresolved or left me unsatisfied. To be honest they and one other joint have been my go to for sticks online.

Customer: Satisfied! First, Cigar Palace had the cigar that I want, the San Lotano AJ Fernandez 60-ring gauge. Secondly, the shipment was earlier than expected and it was wrapped exceptionally, with a gift certificate for being a first-time customer. Lastly, I ordered a box of 20. The cigars are less expensive than Cigar International, where I shopped for years. I’m switching to CIGAR PALACE!

Dont waste your time, horrible service. Dont waste your time. I think I have dealt with the rudest customer service person ever today, Cancelled my order and went elsewhere. Update: Yea that reason is ridiculous. And won’t be back. Been ordering from your competitors without problem.

Fantastic customer service Ordered from the UK on Jan 26 and took delivery on Feb 8. Can’t fault Cigar place on service. Will rest my new arrivals in a humidor for a week or two to help them get over their international travel and then write another review on quality (which I’m sure will be as good as last time). Keep up the excellent customer service guys and thank you.