2 cigar refund policy is a joke 2 cigar refund policy is a joke. After waiting 30 minutes to speak to rep. was told keep cigars in my humidor to refresh as they arrived bone dry.still waiting on prepaid return postage.Do yourself a favor and go somewhere else

CigarPlace…solid since '07 Been doing business with CigarPlace since 2007. Never had an issue left unresolved or left me unsatisfied. To be honest they and one other joint have been my go to for sticks online.

Outstanding Customer Service:- Outstanding Customer Service:- I placed an order that required international shipping. The problem was there had been no update on the tracking code on USPS for a week, it looked like it was sitting at the depot or missing. I contacted Cigar Place support and they tracked down the shipment, provided me with an alterntive tracking website & the reassurance that the freight option I had chosen covered the item if it went missing. I was impressed... They took the time to answer my question with detail. Cigar Place, in my opinion really look after their customers.

Dont waste your time, horrible service. Dont waste your time. I think I have dealt with the rudest customer service person ever today, Cancelled my order and went elsewhere. Update: Yea that reason is ridiculous. And won’t be back. Been ordering from your competitors without problem.

Five stars all the way This is my first time ordering from cigar place.this is my new go to online cigar place . shipping was fast.great deals.and large selection.my cigars where packaged well arrived fresh .thanks cigar place