absolutely ridiculous customer service absolutely ridiculous customer service. Had a few issues with some cigars shipped to me. stuff happens. They not only made it right but went above and beyond to where I almost blushed. Great service. quality guaranty ridiculously low pricing free shipping and just all around great experience. Truly the cigar afficionado's best kept online secret. just don't tell everyone I don't need my go to online cigar vendor blowing up just yet..shhhh!

Not shopping here ever again Bought a box of cigars online in April. Took over 1 month for the cigars to arrive in Canada. The duty fee was literally double the cost off of the box of cigars. Of course I never accepted the package, and cigarplace.biz hit me with the 20% stocking fee. Understanding this is a harsh reality and that customer service did absolutely nothing to help keep my business in any way.

Great overseas service Just received my latest batch of stogies and I’m looking forward to sparking up once they recover from jet lag. Despite the UK government charging almost twice the cost of the cigars (in tax and duty), it is still financially beneficial for me to use Cigar Place. The speed of delivery, quality of packaging and, above all, quality of cigars is fantastic. Here’s to the next order.

Fast shipping Fast shipping, sometimes free and/or $1, friendly customer service and competitive prices. I think that says it all. What more could you ask for.... sure works for me folks.

Multiple orders no issues! I've ordered multiple times from them and have had no issues. The no tax or shipping thing really works for me. They don't always include Boveda packs which annoys me a bit but I get over it once I light one up.