Order lost someplace during shipping Order lost someplace during shipping. Tried to get refund told to wait they might still show up.Filed dispute with my credit card company will not order from the again

Excellent service and support This was my first time ordering from "cigar-place". The service was excellent. I had an issue with the order and the guys from the support were very helpful and professional in resolving it. The cigars arrived in time and perfectly packaged with boveda 69% hum. packs. For the time being, I ma resting my cigars in my humidor and can't wait till I smoke em. I will definitely order again! Cheers!

Outstanding Customer Service:- Outstanding Customer Service:- I placed an order that required international shipping. The problem was there had been no update on the tracking code on USPS for a week, it looked like it was sitting at the depot or missing. I contacted Cigar Place support and they tracked down the shipment, provided me with an alterntive tracking website & the reassurance that the freight option I had chosen covered the item if it went missing. I was impressed... They took the time to answer my question with detail. Cigar Place, in my opinion really look after their customers.

Fast shipping Fast shipping, sometimes free and/or $1, friendly customer service and competitive prices. I think that says it all. What more could you ask for.... sure works for me folks.

2 cigar refund policy is a joke 2 cigar refund policy is a joke. After waiting 30 minutes to speak to rep. was told keep cigars in my humidor to refresh as they arrived bone dry.still waiting on prepaid return postage.Do yourself a favor and go somewhere else