Hoss uaqehds
GBWorse customer service if any of all… Worse customer service if any of all cigar online companies. I won a bid on some cigars and have not received them . It’s been 10 days since the order. Attempted for days to contact them by phone and email with no luck.
AP
GBLets start with the good Lets start with the good, there prices are very competitive and they have a good selection. Now t bad part, for one they cant keep the cigars I like in stock , out for now more then 3 month. Till last month they offered that if you order before 2 PM EST it will ship the same day. Did not happen and even worse my cigars where stuck in USPS container for almost a week. Now i placed another order and got confirmation that it was shipped. Checking tracking number it says it was cancelled. When ask they say it wqs shipped but they dont have any info on new tracking number. Rep talked too has attitude with nothing to backup claim other "in my expirience". Not sure what happened but this place whent from great to just plain bad
Warren Laidler
GBMultiple orders no issues! I've ordered multiple times from them and have had no issues. The no tax or shipping thing really works for me. They don't always include Boveda packs which annoys me a bit but I get over it once I light one up.
Jesse h
GBFive stars all the way This is my first time ordering from cigar place.this is my new go to online cigar place . shipping was fast.great deals.and large selection.my cigars where packaged well arrived fresh .thanks cigar place
Lou Ziegler ustomer
GBWHAT'S NOT TO LIKE I ordered a cigar from CIGAR PLACE that was out of stock with the company I usually buy from. I placed my order before 11AM and recieved my order the next day! The price was the same as where I'am usually buying cigars, however the speed of my order excution was mind blowing. EXCELLENT SERVICE!!!!