Very impressed by the customer service… Very impressed by the customer service response time and patience while I decided to email at least 5 times to keep checking the status. Also very helpful staff. Chloe helped me understand the portion of the tests that I was unsure about and gave a clear answer. Great team here! Report was also very thorough!

Quick and thorough results Company was very thorough with results and explained the testing well and once sample was received it was turned around very quickly! My only suggestion would be maybe to include what some of the additives and minerals etc might be commonly found in [dog food, insect repellent, etc]

Helpful information When my cat's blood work came back completely normal I suspected the food I was feeding her was the source of her vomiting & diarrhea. Although the vet put her on a prescription novel protein & limited ingredient diet, I found that the 1st ingredient in the dry food was peas & 2nd ingredient in her wet food was flaxseed, & she is highly sensitive to both.There were other ingredients she was moderately sensitive to.This helped me search out food that would not cause her GI distress & I was able to find an alternative.I haven't received my food order yet, but I am looking forward to having a happier, healthier cat.Your information has been extremely helpful & I will be testing my other 2 cats also.Thank you!

This test was the answer we were… This test was the answer we were looking for! It took a little longer to get the results than I had anticipated, but I did not realized that our sample went to a central place in the US and then shipped to the lab. Once the sample was received at the lab, our results were available within 48 hours. We had searched and searched for something to give us answers as to why our dog was losing her hair and her skin was so inflamed. This test was our answer and we were able to remove the food from her diet that she tested highly reactive to and she is improving each day! We are so thankful we found this reasonable option!!

Sensitivity Test The ease of this test is great.Within a week I had results. My female frenchie had been suffering with ear infections monthly, cut out all the items advised and she is a different dog ,so grateful to have her happy 😊