Best in the industry Best in the industry. Had my FLIP ULTRA for a few solid months, went to replace it and shipped it off. Seems most people complain or are upset because there is a shipping and handling charges to replace it. Seemed worth it to me.

BEWARE Deceiving sellers … Deceiving sellers who intentionally blame everyone but their own products. Beware buyers. You'll never get what you return under their sham warranty. You receive what they want to send. As a family of vets, we're truly appalled at the level of unprofessionalism, candor and honesty afforded these consumers. Run don't walk away from these people. You don't deserve behavior like this especially for your hard-earned dollars. It's 2022, who in GODS name acts like this. Can't always be about getting over on customers. It'll happen to you.

I had a complaint about the pens coming… I had a complaint about the pens coming broken …. They sent me 4 new pens within 3 days ! I appreciate the fast service and that my concerns were actually listen too ! Thanks May ! So happy with this company !

Good service but the product was… Good service but the product was subpar. Of the the 2 batteries I bought one stopped functioning a month into light use and the second is on its last leg after heavy use in the same amount of time. The first one the battery says it’s charging but then won’t fire and the second needs to be held the correct way for function.

stopped working after 45 days. stopped working after 45 days. After reading other reviews, I will not be asking for an replacement, I've already thrown it in the trash. Just a waist of your hard earned dollars.