I had a complaint about the pens coming… I had a complaint about the pens coming broken …. They sent me 4 new pens within 3 days ! I appreciate the fast service and that my concerns were actually listen too ! Thanks May ! So happy with this company !

Only vape products I trust Only vape products I trust. Fast shipping and good customer service. My Flip Ultra has been with me for years and the all glass vape cartridges are by far the best on the market.

BEWARE Deceiving sellers … Deceiving sellers who intentionally blame everyone but their own products. Beware buyers. You'll never get what you return under their sham warranty. You receive what they want to send. As a family of vets, we're truly appalled at the level of unprofessionalism, candor and honesty afforded these consumers. Run don't walk away from these people. You don't deserve behavior like this especially for your hard-earned dollars. It's 2022, who in GODS name acts like this. Can't always be about getting over on customers. It'll happen to you.

Great products & service!! I had problems with a pen I purchased along with not liking it at all. I called they were super friendly & helpful. Not only did they replace it but they exchanged it for another item I wanted!!

Trustworthy source for high quality vape hardware. Very pleased with the quality of product this company produces. You can just tell the product people are quite deliberate about the engineering and aesthetic choices that go into the production and sale of their hardware. There are so many companies producing this kind of hardware that DO NOT care about the quality or safety of their products - I purchased from several of them before I found O2 - and there is a world of difference here. Some examples of why I think they make GOOD STUFF: - Tasty carts. Everything I vape through their cartridges (both full-ceramic and non) tastes like... the thing I'm vaping through it, and nothing else! No metallic taste, no "dry hit" taste. Of course this depends on the thing vaped through it, and O2 can't control that, but what they can control for, they do. - Reusable carts. You get what you pay for. I have refilled my O2 carts several times before they start to get "stale." I have experience re-using carts from other brands like Delta Ape, and CBD is Better. No knock on those folks, they make fine disposables, IMO. But this product is superior for the environment relative to those, and in the long run, is actually cheaper per use, because you get more uses out of it. Of course this also depends on your usage habits and what you vape through them, so YMMV. - Well constructed carts. You can just tell by looking at and touching the carts that they are well-constructed. The silicon seals are of good quality. The glass is ground so as not to have any sharp edges. The carb on the airflow-adjustable carts actually works well. All of these things indicate attention to detail, and good design to me. - Stylish, discreet, and reliable, variable voltage batteries (I got two Nano's and two Lil' Bitty's). The "user interface" on these is as simple as it needs to be, and no simpler. They're efficient, no-nonsense devices compatible with a wide range of carts. AND, they're serviceable (of course you need to know what you're doing regarding circuits and batteries).