Best in the industry Best in the industry. Had my FLIP ULTRA for a few solid months, went to replace it and shipped it off. Seems most people complain or are upset because there is a shipping and handling charges to replace it. Seemed worth it to me.

Tried to re-order a product which is impossible to do Tried to re-order a product. Opened their website 3 times. There is no search function on the O2VAPE website. Called customer service to order and the person who answered said she was new and not at her desk, put me on hold for along time. I finally asked to speak to a manager. The rep cut off the call. A manager called back. He was was extremely rude, blaming my computer and me. I don't know how this company stays in business. I noticed that 25% of their customer reviews are "1 star". I will now buy my products somewhere else!!!

Bought a battery Bought a battery, it broke , paid for a replacement and upgrade they sent it to my old address (which I never gave them and not the one I gave the agent who gave me the return authorization) contacted them and they treated it like it was my fault. There are tons of vape companies, I suggest you spend your money there not here

Their shipping costs are outrageous! Their products are okay. The vape batteries don't seem to last as long as other brands and the charger is terrible on the pen batteries. It stops charging after a while and I've had this happen on 3 batteries from O2Vape so it wasn't just one battery. My real problem with O2Vape is their outrageous shipping costs. You will double your total costs when you check out just due to their hidden costs in their outrageous shipping. Your shipping costs ARE HIDDEN. The buyer can't see the way overpriced shipping/handling fee until after they have given their credit card at the very end of the transaction. If I buy a vape pen for say, $40 there, the shipping and handling would be almost that much so yes, the price doubles with your outrageous shipping costs. What a way to rip people off.

BEWARE Deceiving sellers … Deceiving sellers who intentionally blame everyone but their own products. Beware buyers. You'll never get what you return under their sham warranty. You receive what they want to send. As a family of vets, we're truly appalled at the level of unprofessionalism, candor and honesty afforded these consumers. Run don't walk away from these people. You don't deserve behavior like this especially for your hard-earned dollars. It's 2022, who in GODS name acts like this. Can't always be about getting over on customers. It'll happen to you.