Bought a battery Bought a battery, it broke , paid for a replacement and upgrade they sent it to my old address (which I never gave them and not the one I gave the agent who gave me the return authorization) contacted them and they treated it like it was my fault. There are tons of vape companies, I suggest you spend your money there not here

happy custee i ordered the nano and 5 white ceramic carts. came in a matter of days....i accidently wrote a bad nasty review because i jumped the gun. there was a problem and i thought i got scammed....i didnt. was a screw up because of holiday.....not company. beyony eased. will orded again. thanks for the great service......Rusty

Product was as described Product was as described. Really good quality, let alone the lifetime warranty on the battery.

I had a complaint about the pens coming… I had a complaint about the pens coming broken …. They sent me 4 new pens within 3 days ! I appreciate the fast service and that my concerns were actually listen too ! Thanks May ! So happy with this company !

Tried to re-order a product which is impossible to do Tried to re-order a product. Opened their website 3 times. There is no search function on the O2VAPE website. Called customer service to order and the person who answered said she was new and not at her desk, put me on hold for along time. I finally asked to speak to a manager. The rep cut off the call. A manager called back. He was was extremely rude, blaming my computer and me. I don't know how this company stays in business. I noticed that 25% of their customer reviews are "1 star". I will now buy my products somewhere else!!!