Tried to re-order a product which is impossible to do Tried to re-order a product. Opened their website 3 times. There is no search function on the O2VAPE website. Called customer service to order and the person who answered said she was new and not at her desk, put me on hold for along time. I finally asked to speak to a manager. The rep cut off the call. A manager called back. He was was extremely rude, blaming my computer and me. I don't know how this company stays in business. I noticed that 25% of their customer reviews are "1 star". I will now buy my products somewhere else!!!

Bought a battery Bought a battery, it broke , paid for a replacement and upgrade they sent it to my old address (which I never gave them and not the one I gave the agent who gave me the return authorization) contacted them and they treated it like it was my fault. There are tons of vape companies, I suggest you spend your money there not here

Their shipping costs are outrageous! Their products are okay. The vape batteries don't seem to last as long as other brands and the charger is terrible on the pen batteries. It stops charging after a while and I've had this happen on 3 batteries from O2Vape so it wasn't just one battery. My real problem with O2Vape is their outrageous shipping costs. You will double your total costs when you check out just due to their hidden costs in their outrageous shipping. Your shipping costs ARE HIDDEN. The buyer can't see the way overpriced shipping/handling fee until after they have given their credit card at the very end of the transaction. If I buy a vape pen for say, $40 there, the shipping and handling would be almost that much so yes, the price doubles with your outrageous shipping costs. What a way to rip people off.

Mouthpiece broke on CermaX Mouthpiece broke on CermaX. Oh well...

happy custee i ordered the nano and 5 white ceramic carts. came in a matter of days....i accidently wrote a bad nasty review because i jumped the gun. there was a problem and i thought i got scammed....i didnt. was a screw up because of holiday.....not company. beyony eased. will orded again. thanks for the great service......Rusty