Good service but the product was… Good service but the product was subpar. Of the the 2 batteries I bought one stopped functioning a month into light use and the second is on its last leg after heavy use in the same amount of time. The first one the battery says it’s charging but then won’t fire and the second needs to be held the correct way for function.

Bought a battery Bought a battery, it broke , paid for a replacement and upgrade they sent it to my old address (which I never gave them and not the one I gave the agent who gave me the return authorization) contacted them and they treated it like it was my fault. There are tons of vape companies, I suggest you spend your money there not here

I had a complaint about the pens coming… I had a complaint about the pens coming broken …. They sent me 4 new pens within 3 days ! I appreciate the fast service and that my concerns were actually listen too ! Thanks May ! So happy with this company !

BEWARE Deceiving sellers … Deceiving sellers who intentionally blame everyone but their own products. Beware buyers. You'll never get what you return under their sham warranty. You receive what they want to send. As a family of vets, we're truly appalled at the level of unprofessionalism, candor and honesty afforded these consumers. Run don't walk away from these people. You don't deserve behavior like this especially for your hard-earned dollars. It's 2022, who in GODS name acts like this. Can't always be about getting over on customers. It'll happen to you.

Only the best for me This is a good company I have had problems with my vape pen they have a lot of questions because maybe they can help you fix it before you have to send it back or they just want to make sure that it's broken whatever the reason after you answer the few questions they will send you a new one I've had to do it twice now but I bought two pens because they're amazing and I love them just have a little patience with these people and trust me everything will work out just fine this is a good company their products are amazing I smoke over a gram a day and this pen holds up perfectly for me the flip one