Traycee Moon
GBWhen you receive what you ordered… When you receive what you ordered consider your self lucky. I’m currently waiting for the second time for an issue to be resolved. They sent wrong product again and don’t have time to correct it. I received an email saying they would be sending me a return label but who knows when. I used to like the company and now they are not doing business like they used to. Incorrect items and longer shipping times have me thinking they don’t care about customer service.
Emily B
GBI have been unable to find a specific… I have been unable to find a specific brand vape locally (found it traveling to South Carolina). Placing the order was easy, got a discount and it was delivered in two short days.
Angela Joyner
GBOrder never shipped and no updates I ordered and received confirmation of the order. I waited and waited. I checked email and tracking for days with no shipment. I asked to please ship or refund me. After waiting several days and contacting about receiving what I ordered or refund… they did give me a refund(haven’t seen yet but we will see - always order with Amex). No apologies for not providing what I ordered. I would 100 percent order from another vendor.
Mardi Fiorenza
GBAmazing! I had the greatest experience! My products were late to be delivered. I was upset at first and contacted them. Ben, the manager took full responsibility for being out of stock on my product and it shipping late. They refunded my entire order amount and still sent my product to me and offered me a discount for my next purchase. It is not often businesses take responsibility for their actions. I am so pleased and will only be buying from them in the future!
matan bargig
GBI ordered a 6 pack of geek bar and it… I ordered a 6 pack of geek bar and it arrived quickly. Great customer service too!! Thank you