“Cool place! Great people & cigars” Stopped in to burn one down - grabbed a cigar & a seat. Hung out, chatted with the locals who were very nice and had an enjoyable time. Good selection of cigars too! Will go back next time I'm in the area.

Based on the last two years.. Based on the last two years... Overall my experience with CigarsCity cigars has been good; a backorder here and there but eventually received the goods. Jeff has been pleasant to speak with on the occasions to call, and always includes a nice little note with your order. Good selection and fair pricing are the upside; I have no problem recommending friends and family to CCC. I appreciate having a solid small co to deal with.

I ordered 2 boxes of cigars and it has I ordered 2 boxes of cigars and it has been several day now and still haven’t received them. I called and spoke with Susan and she talked to Jeff while I was still on the phone. I could hear him in the back ground talking bad about me because he said I was having a melt down. The last 3 orders I have purchased have been very slow arriving . This company will not answer emails or voice mails and you need to be very lucky to even get them on the phone. Poor customer service. I have such a lack of trust in this company. Tim Jones

When I saw the price for the cigars I… When I saw the price for the cigars I was looking for so low, and never heard of Cigarcity before I was hesitant to order. I called and spoke to Jeff who told me the order would go out the next day. He was friendly so I went for it. I received them in perfect shape with a thank you card and small gift in 2 days. I will be back!

Excellent service and communication I contacted CigarsCity.com about shipping to Canada and they responded back within the same day or within a day which is incredibly fast. They answered all my questions and their prices are on par or better than some of the other large online cigar websites. When I pointed out an error in shipping they corrected immediately. The hand written thank you notes with each shipment is also a great touch. They are my go to cigar website. Shipping is also fast and living in Canada thats important when it comes to cigars. Highly recommend them!