Good price, communication, and prompt free delivery Shopping online for a particular box of Gurkha cigars I found the box at Cigarscity was at a significantly lower price than other sellers. I placed the order and opted for free shipping. Five days later the cigars were delivered to my home in Oregon.

Based on the last two years.. Based on the last two years... Overall my experience with CigarsCity cigars has been good; a backorder here and there but eventually received the goods. Jeff has been pleasant to speak with on the occasions to call, and always includes a nice little note with your order. Good selection and fair pricing are the upside; I have no problem recommending friends and family to CCC. I appreciate having a solid small co to deal with.

5 out of 6 messed up orders After Anthony sold it to the couple in Connecticut service has went downhill bad. I now choose to no longer give cigars City my business.

They do not answer the phone They do not answer the phone. They do not respond to voice mails or email messages. And what a shame cause there prices are dirt cheap. Are they still open for business? Anybody have and recent success in placing an online order? I placed an order last week and they canceled my order without any explanation and ive made multiple attempts to contact without any luck

Ordered cigars on Sunday Ordered cigars on Sunday. Was told they would ship on Thursday. Been calling to delivery to billing address. They said they didn't have the billing address. Huh? Will not pickup the phone. Called all day on Wednesday. If I get my money or cigars. Business will be given to other cigar companies. My fault trying to save $20. I have to make sure my boys don't ever order from this place!!!