They do not answer the phone They do not answer the phone. They do not respond to voice mails or email messages. And what a shame cause there prices are dirt cheap. Are they still open for business? Anybody have and recent success in placing an online order? I placed an order last week and they canceled my order without any explanation and ive made multiple attempts to contact without any luck

Easy Purchase & Fast Shipping I've had some shady dealings with online cigar places in the past so I'm a little hesitant to buy cigars online from some of the smaller shops but I had a good experience with Cigars City. I ordered a box of 20 Macanudo Gold Label cigars on a Tuesday night and I had them at my home in New Jersey when I got home from work Thursday night. That's pretty good compared to what I've seen in the past. Prices were good and in-line with what I expected --- better than my local shop. My only criticism would be there wasn't much included with the cigars. The box was in good shape but there wasn't an invoice, which I generally like to have with my order and I've noticed a lot of companies are starting to skimp on. That said, I'll definitely be ordering again in about a month.

Good experience, awesome service I ordered a box of Perdomo 20th Champagne cigars from these guys on a Wednesday and received them Friday. Along with the box of cigars, I got a hand written thank you note. Awesome touch that I appreciated.

When I saw the price for the cigars I… When I saw the price for the cigars I was looking for so low, and never heard of Cigarcity before I was hesitant to order. I called and spoke to Jeff who told me the order would go out the next day. He was friendly so I went for it. I received them in perfect shape with a thank you card and small gift in 2 days. I will be back!

What a Rip OFF Sent me a package, decent price, until I went to USPS and got screwed with a $65 COD charge, so their policy of free shipping after spending XXX dollars is complete garbage; after the math you can literally go anywhere else and find better products and service.