Purchased a $200 glass bong - NO SUPPORT Purchased a $200 glass bong. The inside carburetor broke loose on the second use. And then the spout for the bowl broke just setting it down. No response from 420Science.com They just ignore you. Flushed $200 down the toilet. As an update. We have now received a store credit for $99. Have to admit to being surprised. Better than a poke in the eye. Took a couple weeks for this outcome.

They Just Send Whatever You order a item and god only knows what you'll recieve. Good luck with returns, no customer service.

Weedvapestore g mi al I ordered last week and I get it within few days and customer service is really great. Thank you.

Awful Experience I ordered from 420science on 4/3 & they did ship very quickly but I'm not happy with the products & want to return them. I've been emailing them all week with zero response. I will be reporting the owner Matt, Cosmic Industries LLC & 420science to FTC as well as the AG in Texas. It's no wonder they make over 3 million a year, ripping people off!

Bad customer servicw Sent me the wrong item, so I spend 2 hours to schedule a return with FedEx. They pay your shipping only if you accept a credit (no refund) and then they charged me shipping again to ship the right item.