The most terrible customer… it was the most terrible customer experience in my life. Fiona is the rudest person i have ever spoken with. They treat their customers like sh.i.t!!!

I've dealt with many sellers and this… I've dealt with many sellers and this is the first seller that intentionally tried to cheat me. The vape mod I received was defective and they told me to update the firmware. When that didn't solve the problems I asked for a replacement for the defective mod and they immediately stopped answering my msgs. I opened a case with Aliexpress and they tried to block my refund In a very stupid and dishonest way. Aliexpress gave me a refund for the defective vape mod. I am an avid vaper and am active in the vaping community and not only will I never buy from Heavengifts again, My friends won't either and anytime we are discussing sellers/suppliers on the vaping forums I will tell about my bad experience with Heavengifts.

I just got my first order: I just got my first order: Plastic Storage Case for 18650 battery Joyetech eVic VTC Dual TC MOD Eleaf Lemo 3 atomizer With RTA Base 4ml I checked the codes of authenticity and passed the control on the manufacturer's website. The products correspond to the description and have not undergone any deterioration during transport. I think I'll order from them again. The price of the shipment is a little high.

They don't deserve all these negative… They don't deserve all these negative reviews. over a dozen orders made. live chat support nearly 24/7 fast responding by email. If you have problems with shipping delays look if it's partial pre order or preorder and click on the link to see the time wait. They are authentic check their certificates or contact manufacturers about it. I think people should educate themselves on a site before buying so they don't come on here and rant. go to a brick and mortar pay the 50% markup if you don't like them.

I started out by using AliExpress I started out by using AliExpress, then they changed to Alibaba, then it was handed over to Heaven gifts. I cannot get an answer from anyone on my tracking information or when my order should arrive. I definitely would not order from these people