Jim B
USWhat a mess!! After inquiring the status of a week old order that had already been charged to my credit card, I was told the items were out of stock They offered a substitute. I refused and requested a refund and to cancel the order. Not hearing or receiving a cancelation confirmation, I made a second request. Both recieved no reply. When I did hear back, the order had shipped. Unfortunately I had already made another purchase from another vendor. West Coast Vape offered no explanation or compensation. My advice is to avoid doing business with WestcCoast Vape.
Deb B.
USPlaced an order and got confirmationā¦ Placed an order and got confirmation email. Order never arrived. Did not get tracking number. I have tried to contact them by email, and by the three telephone numbers that I could find. Two numbers went to full voicemail boxes and the other was for a medical company that has no relation. I am cancelling my credit card payment as I believe they may be out of business.
Danni Gozdal
US2 thumbs up They have good prices and free shipping over 100. Everything came as ordered. I always check this site prior to ordering from a new website and I saw a lot of complaints about shipping but i was willing to take a chance bc thry had somejuices i cant find anywhere else. I noticed on the vape website they disclose that their shipping may take longer due to regulation changes and being unable to use conventional shipping companies. I was ready to wait, but surprised to get my juice in about a week, which is sooner than i expected. They had good email communication about the order. I will def use this site again.
Christopher Smith Sr.
USWestcoast Vape, my go to Vape Supplier I've placed 3 orders with Westcoast Vape. My first order started off as a disaster. The delivery was awful. HOWEVER, Westcoast followed up with my issue and kept me updated on actions they were taking to fulfill my order delivery and I did get it! They resolved this issue. My subsequent 2 orders went without a hitch. They even made a couple of last minute changes to my orders I requested. Bottom line Westcoast Vape is a great Vape supplier with great a selection of products, great prices and WONDERFUL customer service. I plan to be a long term patron... Still batting 1000! Keep up the good work Westcoast Vape. š
Verified Customer
USWest Coast Vape Supply is awesome West Coast Vape Supply is awesome. It's nice to have a reliable source for quality juice. In the several years I've been ordering from them, they've been awesome. On the rare occasion there is an issue, the staff is eager to find an immediate AND permanent solution.