DO NOT BUY FROM THIS COMPANY! Ordered a $159.00 item off their website total of $180 after tax an shipping fees. I received an email at time of purchase saying they received my order. After 2 days I emailed to ask if my order had been processed an shipped as I haven't received any other notification from them. It's been over a week and zero response. I'll stop payment and report to the BBB.

Customer service could be improved, but . . . I agree with the previous reviewer; interesting products let down by frustratingly slow customer service. I've been waiting nearly a month to get a V5 Nano repaired under warranty . . . and I'm still waiting for them to authorise the repair. If the repair IS finally authorised, there will be another wait for the repair itself. Overall disappointed. Edit: Flowermate acknowledged that there was a failing in customer service and sent a new replacement product. I believe this warrants an increase from my original 3-star rating to at least a 4

Rusted Vape Vape is rusting, followed all user guides/instructions. Customer service is non responsive, would never-ever purchase from again.

Broken , no reply, scammer Broken , customer service useless, SCAMMERS

I was made to put at least one star I was made to put at least one star. This company has horrible customer service. I was sent a broken slick, emailed the company and they didn’t believe me. After sending video proof I was told a replacement would be send almost 20 days later and they’re trying to ghost me. Super unprofessional. DO NOT ORDER FROM THEM get a pax