Brad MacDonald
GBZero stars for customer service...Avoid! Company will NEVER reply to multiple attempts at activating a warranty claim. I've purchased twice from them and when my Slick unit died after about 20 uses and well within the 1-year warranty period, they have ghosted me. Their claim that "Once your inquiry has been made, one of our certified team members will begin working on your ticket. We strive to address all claims in a timely fashion" is a complete joke! You will never get a response. It seems to be a corporate decision made fairly recently as the spate of bad reviews would indicate. They currently have a grade of F with the Better Business Bureau. In a crowded vaporizer marketplace, you don't need to put up with horrible service...look elsewhere. Spread the word and let's put these suckers out of business. Caveat emptor.