V5Nano is a good vaporizer V5Nano is a good vaporizer, the problem is spare parts, I bought a spare mouthpiece that is narrower than the original and therefore does not want to hold, just turn the vaporizer and the glass will fall out. The original mouthpiece cannot be obtained.

I was made to put at least one star I was made to put at least one star. This company has horrible customer service. I was sent a broken slick, emailed the company and they didn’t believe me. After sending video proof I was told a replacement would be send almost 20 days later and they’re trying to ghost me. Super unprofessional. DO NOT ORDER FROM THEM get a pax

DO NOT BUY FROM THIS COMPANY! Ordered a $159.00 item off their website total of $180 after tax an shipping fees. I received an email at time of purchase saying they received my order. After 2 days I emailed to ask if my order had been processed an shipped as I haven't received any other notification from them. It's been over a week and zero response. I'll stop payment and report to the BBB.

Broken , no reply, scammer Broken , customer service useless, SCAMMERS

Great products! Even greater service ! Great products!! I really love my V5 Nano, but the service is why I write here. I broke my mouthpiece and the shop where I bought it could not help me with a new one so I called the flowermate guys to see if I could buy one from them. They help d me out with 3 new mouthpieces and I only had to pay for shipping. This is customer service at the highest level and I will never go anywhere else for my vaping needs:) highly recommended!!