Rusted Vape Vape is rusting, followed all user guides/instructions. Customer service is non responsive, would never-ever purchase from again.

Broken , no reply, scammer Broken , customer service useless, SCAMMERS

Customer service could be improved, but . . . I agree with the previous reviewer; interesting products let down by frustratingly slow customer service. I've been waiting nearly a month to get a V5 Nano repaired under warranty . . . and I'm still waiting for them to authorise the repair. If the repair IS finally authorised, there will be another wait for the repair itself. Overall disappointed. Edit: Flowermate acknowledged that there was a failing in customer service and sent a new replacement product. I believe this warrants an increase from my original 3-star rating to at least a 4

Flowermate Technology Vapes - good products, awful service Flowermate Technology is a very intriguing company. It somehow manages to combine very advanced design to create attractive dry-herb and wax vaporizers, along with a sluggish non-responsive customer service, and shipment practice. On one hand, I love the company's products, but on the other hand, I hate their customer service, and shipment practice. In my humble opinion, they simply shoot themselves in the leg.

V5Nano is a good vaporizer V5Nano is a good vaporizer, the problem is spare parts, I bought a spare mouthpiece that is narrower than the original and therefore does not want to hold, just turn the vaporizer and the glass will fall out. The original mouthpiece cannot be obtained.