Great products! Even greater service ! Great products!! I really love my V5 Nano, but the service is why I write here. I broke my mouthpiece and the shop where I bought it could not help me with a new one so I called the flowermate guys to see if I could buy one from them. They help d me out with 3 new mouthpieces and I only had to pay for shipping. This is customer service at the highest level and I will never go anywhere else for my vaping needs:) highly recommended!!

Flowermate Technology Vapes - good products, awful service Flowermate Technology is a very intriguing company. It somehow manages to combine very advanced design to create attractive dry-herb and wax vaporizers, along with a sluggish non-responsive customer service, and shipment practice. On one hand, I love the company's products, but on the other hand, I hate their customer service, and shipment practice. In my humble opinion, they simply shoot themselves in the leg.

Customer service could be improved, but . . . I agree with the previous reviewer; interesting products let down by frustratingly slow customer service. I've been waiting nearly a month to get a V5 Nano repaired under warranty . . . and I'm still waiting for them to authorise the repair. If the repair IS finally authorised, there will be another wait for the repair itself. Overall disappointed. Edit: Flowermate acknowledged that there was a failing in customer service and sent a new replacement product. I believe this warrants an increase from my original 3-star rating to at least a 4

Customer service does not reply about warranties My product stopped working right. There is a 1 year warranty on it. I've been contacting flowermate for weeks and they've been ignoring me. I contacted publicly over social media and they actually gave me a fake email to contact, when I tried I got an error message. Do not ever buy from flowermate unless you are buying from a website that covers warranties for you. Customer service is non existent, you should pretend the warranty does not exist

I was made to put at least one star I was made to put at least one star. This company has horrible customer service. I was sent a broken slick, emailed the company and they didn’t believe me. After sending video proof I was told a replacement would be send almost 20 days later and they’re trying to ghost me. Super unprofessional. DO NOT ORDER FROM THEM get a pax