60% off sale As with other recent reviews, I also placed an order with Vaporizer Chief on February 21, 2024 during their '60% off sale'. I tried politely messaging on their website, emailing them directly, and even a few voice mails and not once has anyone from Vaporizer Chief responded back. I now think this a scam as no other company I've dealt with has behaved this way. If you can't handle a simple reply to a customer then I think there's much bigger issues going on with this business. All the recent reviews say the same thing stating how Vaporizer Chief took their order, charged them then either didn't reply to customers and didn't send out the orders. I'm on day 38 of their 30 day fulfillment which I had no problem waiting as the sale price was worth it. I didn't see any issues with ordering from them before the 60% off sale, so not sure what happened since as I've seen Vaporizer Chief reply to other reviews prior. My main concern is that there has been no contact from them whatsoever since I ordered February 21. If they had at least tried to explain they had some issues by replying then I would have some understanding, but again no response whatsoever. Their website is up and running as of this review which I can't understand why they are not responding to their customers unless they are scamming. I don't, at this point have confidence that I'll receive my order. I would highly recommend staying away from Vaporizer Chief if you don't want to get ripped off, buyer beware! I would give a 0 star rating if I could. If anyone has legitimately received an order or even a reply from Vaporizer Chief within the months of February and March it would be greatly appreciated to let the rest of us upset customers know. Alex Edited April 11, 2024 Their website has been offline "for maintenance " now for over a week. Also contacted Route about Vaporizer Chief and basically they have been absolutely no help at all stating that they don't see any issues with Vaporizer Chief, yet the red flags are all there. I can say I will never use Route for any online insurance purposes. They claim that it is not their responsibility how vendors they are affiliated with operate yet state they take fraud very seriously when it comes to their affiliates. It's been two weeks since I inquired about Vaporizer Chief's shady practices only to be told by Route that they tried to contact Vaporizer Chief and received no response back. Don't understand how that's acceptable if they are a legitimate affiliate of Route. I'll take it as a learning experience and will only ever order from legitimate vendors I have received great services from in the past and decline Route's shipping insurance services as they are useless. All I expected from Route was an honest explanation about how they accept affiliates criminal behavior without any recourse and got a bs useless response. Buyer beware is all I can say.

These folks are top notch These folks are top notch! My first unit came with a cracked whip bulb, and Pedro D. replaced the entire unit immediately. The TOP-vaper VP100 units work splendidly despite being lower-priced models. I'm happy with the vaporizers and very impressed with the customer service. Vaporizer Chief gets my gold-plated, triple-bonded recommendation. Eric M., Southbury, CT

SHADY BUSINESS Customer service SUCKS. I've been ripped off. The toll free number only lets you leave voicmails which NOBODY ever answers. No call backs nor emails. I've politely left OVER a dozen voicemails about my order! SHADY business. Buyer beware. Stay clear of this scam.

Placed an oder for a Davinci vaporizer cleaning kit!! Placed an order for a vaporizer cleaning tool, March 19, 2024. Keep calling them no answer, email no response. Bad customer service, order says unfulfilled. I think I was scammed, because no updated information on order, I even paid a delivery insurance fee. No answers no replies, nothing. Why? Buyer beware!! Unless I receive my order review is what it is!!

No fulfillment No fulfillment, no replies to inquiries. What a waste of time and money. Total scam artists.