Jeffrey Fallon
GBPuffco...Thumbs up-Vape itself ? same old thing Its OK but expensive from my experience I had hoped for something more advanced than a chamber and heating element. I will say Puffco's customer service is exceptionally good. Because I was disappointed a very personable rep contacted me to offer, help, remedies to utilize its technology better, In the end Puffco offered a "buy back" deal to upgrade to a e nail more to my liking. My feeling is Puffco seems like a great company.My issue with the vape may deal more with advertising
Not So Good
GBAvoid Order placed on 2/20/24 and has been in "awaiting fulfillment" ever since. This was part of their big "60%" off sale and was said to have a lead time of up to 30 days, but here it is on day 35 with nothing. I've emailed them 3 times on their "contact us" link on their web page, and emailed them twice directly over the last week and haven't heard a peep. Don't bother calling because you can only leave a message and they'll never call you back. Kind of bummed. I thought I had found a great deal, but it looks like I'll end up doing a chargeback instead. Avoid. I think they're trying an exit scam right now. EDIT: Ended up doing a chargeback. They never replied to anything and the order still says "awaiting fulfillment." Definitely stay away from these people. EDIT 2: Just as I suspected this was an exit scam. Their website is now down. If you haven't done a chargeback do it now! Also, route shipping protection doesn't seem to care AT ALL that vaporizer chief just scammed a bunch of people. I guess if they got theirs they don't actually care about fraud like they claim. Do NOT EVER use route shipping protection because they will not help you. They do not care about your item and it's not really insured with them. Google "route shipping is a scam" if you want to see just how much they care. They also have a D- with the Better Business Bureau. Avoid them as well!
Dena Doan
GBPackage never came! Package never came!! terrible, i contacted the seller and they could only offer me 50% off to buy ANOTHER one. Waste of money and time!!!
Gilberto
GBPlaced an oder for a Davinci vaporizer cleaning kit!! Placed an order for a vaporizer cleaning tool, March 19, 2024. Keep calling them no answer, email no response. Bad customer service, order says unfulfilled. I think I was scammed, because no updated information on order, I even paid a delivery insurance fee. No answers no replies, nothing. Why? Buyer beware!! Unless I receive my order review is what it is!!
Akim Li
GEDame shi1t as others Dame shi1t as others. 2 weeks passed, 0 responses. Wrote to them different methods, no response. Order constantly in "awaiting fulfillment" status. They ruined my birthday's gift from me :(