I paid… usps says delivered. Nothing there. (Locked mailbox) I ordered a Utilian 722 and paid for rush delivery and didn’t receive my order. I don’t know if this was the USPS fault cos I received a text notification saying it was delivered and in my mailbox but there was nothing in my LOCKED mailbox 2 min later. The website says Customer service “Chat and live phone support” There is no chat I can find. And the phone support was for me to leave a msg. I did and emailed through support link. We’ll see if they reply or I will have my bank refund the unfulfilled purchase. EXTREMELY DISAPPOINTED! I’ve been dying to use this. I would pay $60 for next day delivery if possible :((

These folks are top notch These folks are top notch! My first unit came with a cracked whip bulb, and Pedro D. replaced the entire unit immediately. The TOP-vaper VP100 units work splendidly despite being lower-priced models. I'm happy with the vaporizers and very impressed with the customer service. Vaporizer Chief gets my gold-plated, triple-bonded recommendation. Eric M., Southbury, CT

Placed an oder for a Davinci vaporizer cleaning kit!! Placed an order for a vaporizer cleaning tool, March 19, 2024. Keep calling them no answer, email no response. Bad customer service, order says unfulfilled. I think I was scammed, because no updated information on order, I even paid a delivery insurance fee. No answers no replies, nothing. Why? Buyer beware!! Unless I receive my order review is what it is!!

I placed an order on March 3. Where is it? I placed an order on March 3, 2024. Today is March 12 and it has not shipped. I have called, no answer so I left a message. I have emailed and messaged them, no response. If I don’t hear from them in the next 48 hours I will dispute the charge with my card company.

i feel like they scammed me. i’m on day 4 after making a $500 order and am not seeing a fulfilled order. worst part is they also will not contact me back. i’ve sent numerous emails and calling only gets me straight to a voicemail. i have a bad feeling i am getting scammed. i would never suggest using vaporizer chief if you want your product.