My name is rose pruitt I order a… My name is rose pruitt I order a vaporizer from you and it did not work. You sent me another it doesn't work. You have my money and I have two vaporizers that don't work .

Avoid Order placed on 2/20/24 and has been in "awaiting fulfillment" ever since. This was part of their big "60%" off sale and was said to have a lead time of up to 30 days, but here it is on day 35 with nothing. I've emailed them 3 times on their "contact us" link on their web page, and emailed them twice directly over the last week and haven't heard a peep. Don't bother calling because you can only leave a message and they'll never call you back. Kind of bummed. I thought I had found a great deal, but it looks like I'll end up doing a chargeback instead. Avoid. I think they're trying an exit scam right now. EDIT: Ended up doing a chargeback. They never replied to anything and the order still says "awaiting fulfillment." Definitely stay away from these people. EDIT 2: Just as I suspected this was an exit scam. Their website is now down. If you haven't done a chargeback do it now! Also, route shipping protection doesn't seem to care AT ALL that vaporizer chief just scammed a bunch of people. I guess if they got theirs they don't actually care about fraud like they claim. Do NOT EVER use route shipping protection because they will not help you. They do not care about your item and it's not really insured with them. Google "route shipping is a scam" if you want to see just how much they care. They also have a D- with the Better Business Bureau. Avoid them as well!

These folks are top notch These folks are top notch! My first unit came with a cracked whip bulb, and Pedro D. replaced the entire unit immediately. The TOP-vaper VP100 units work splendidly despite being lower-priced models. I'm happy with the vaporizers and very impressed with the customer service. Vaporizer Chief gets my gold-plated, triple-bonded recommendation. Eric M., Southbury, CT

My order was placed on February 20th My order was placed on February 20th, I still have Not received either of the two items that I paid for. Countless attempts to get in touch with them by phone and emails have gone unanswered. They’ve had my money since February 20th, it’s now April 11th. Would You deal with this company❓ I’d also like to see zero, or minus for reviewing ratings choices.

Charged me $500 one month ago, zero communication since then I placed an order one month ago and was immediately charged for the total amount of ~$500. Since then, I have not received any updates on the order and have been unable to get in contact with anyone. I have called and left a message, sent multiple email messages, and gotten crickets back. Their website says they ship ALL (their emphasis, not mine) orders within 1-3 business days. I am starting to worry they are a scam website and will need to submit a chargeback on my credit card. Really unfortunate.