Good experience from Vivant I purchased two products from VIVANT and they shipped without delay. When I met some problems with my devices, I contacted on their social media, Instagram and their staff replied me quickly and patiently. If you got no reply from the email, you can try to contact on their Instagram. Someone will help you deal with your problems.

Horrible never use them I ordered 1… Horrible never use them I ordered 1 thing for 1 of my bongs and I’m still waiting it’s been 2 and a half weeks wen it said no longer then 2-4 business days don’t use this site…

Bad customer support Made a purchase last week, they sent it pretty fast so that was cool, but I was charged twice, I emailed vivant to two different email addresses and their contact form on the website, but I had no answer from neither. Seems like the company just wants to make money and has no regard for their costumers.

Hands down the worst customer service… Hands down the worst customer service we have ever encountered. Had them come out to install water sensors. They did everything but install what they were called out here for. Never installed the water sensors. Followed by Five phone calls later and a csr who refused to get her supervisor on the phone. We finally got a supervisor who argued that he could not do a thing and it was basically too bad. Oh, and we got double charged. Not a good company.

Called to get a quote for a security… Called to get a quote for a security system..was met with a guy reading from a script. When I said I just wanted a quote he became rude and obnoxious... when we finally finished getting all the information about the house he says they need to run my credit before they can quote me. What?!?! I said I'd be paying cash and not financing anything and he still insisted he could not quote me anything without running my credit... seriously bad customer service and business practices.