Product was received defective Product was received defective. Call center would not transfer me to an agent unless I purchased a voucher. Ridiculous. Lodging a credit card dispute.

Worst system ever Worst system ever, alarms equipment breaking, no solutions to problems other than replace parts at your cost, $99 send rep out figure out problem, now stuck 5 yr contact. Horrible system, live bad n ighborhood, have take out loan. Going with ADT. More expensive but if keep replacing parts will cost same.

A set up to force you into a selling point system. My wife and I bought our vivant system about 5 years ago. Paid cash, not monyhly payments, This morning, our carbon monoxide detector started beeping every 45 seconds. We changed the battery and still it beeps. For hours it beeped. When I got home, I called vivant, they had me pull the detector off and check the expiration date; June 11, 2023. I was told we had to buy a new one because it was out of warranty. The expiration date is June 11, 2023. I asked to speak with a supervisor. The supervisor refused to talk to me and offered a $15 discount. I hung up and was mad as he77. The garage door opener has NEVER worked properly. The glass break alarm even though we have changed the batteries multiple times says it has low batteries. We should have never bought this system.

Good experience from Vivant I purchased two products from VIVANT and they shipped without delay. When I met some problems with my devices, I contacted on their social media, Instagram and their staff replied me quickly and patiently. If you got no reply from the email, you can try to contact on their Instagram. Someone will help you deal with your problems.

This company is very dishonest This company is very dishonest. The sales rep will tell you that they have no contracts and you can end the service at any time. He will also provide a half page paper stating that you can end the service at any time. However you will be stuck with a 60 month contract and dual companies calling you for payment all in South America somewhere. Avoid the salesman Ernesto Porto!