Bad customer support Made a purchase last week, they sent it pretty fast so that was cool, but I was charged twice, I emailed vivant to two different email addresses and their contact form on the website, but I had no answer from neither. Seems like the company just wants to make money and has no regard for their costumers.

Called to get a quote for a security… Called to get a quote for a security system..was met with a guy reading from a script. When I said I just wanted a quote he became rude and obnoxious... when we finally finished getting all the information about the house he says they need to run my credit before they can quote me. What?!?! I said I'd be paying cash and not financing anything and he still insisted he could not quote me anything without running my credit... seriously bad customer service and business practices.

Horrible never use them I ordered 1… Horrible never use them I ordered 1 thing for 1 of my bongs and I’m still waiting it’s been 2 and a half weeks wen it said no longer then 2-4 business days don’t use this site…

Bad experience I tried to Vivant with other monitoring systems and asked the salesperson some questions. She insisted that they were better than everyone else but when I asked how, she couldn't explain it to me and then hung up. It was really unexpected and made me think there isn't anything behind their claims. If this is what you get from speaking to the salesperson then I can imagine being a customer would be much worse.

Worst system ever Worst system ever, alarms equipment breaking, no solutions to problems other than replace parts at your cost, $99 send rep out figure out problem, now stuck 5 yr contact. Horrible system, live bad n ighborhood, have take out loan. Going with ADT. More expensive but if keep replacing parts will cost same.