Michael Fasanelli
GBHorrible never use them I ordered 1… Horrible never use them I ordered 1 thing for 1 of my bongs and I’m still waiting it’s been 2 and a half weeks wen it said no longer then 2-4 business days don’t use this site…
Roy Tait
GBNo Help They don't help with there devices issues. Contacted for, nothing more than help w/Alternate vape, there answer was, ok we will warranty it, ok, I was stunned, I just needed help with an issue on firmware. And questions regarding there New devices Rift and Ambit!!! SINCE THEN, NO contact at all, tried several attempts over the weeks, with No response. If there was any problem they should have contacted me but, nothing. Been months now, device is not useable, so paperweight now, will never again trust Vivant or there devices again. I currently own a Mighty now , Vivant blew it!
Jason Tucker
GBCalled to get a quote for a security… Called to get a quote for a security system..was met with a guy reading from a script. When I said I just wanted a quote he became rude and obnoxious... when we finally finished getting all the information about the house he says they need to run my credit before they can quote me. What?!?! I said I'd be paying cash and not financing anything and he still insisted he could not quote me anything without running my credit... seriously bad customer service and business practices.
Mark A
GBProduct was received defective Product was received defective. Call center would not transfer me to an agent unless I purchased a voucher. Ridiculous. Lodging a credit card dispute.
Henry Raymundo
GBWhen I called to have the service cancelled... When I called to have the service cancelled as we were moving to another state I had to go through an arduous process to do so. I was transferred 4 times and had to give the the information of the account every time. I then was sent an email that I had to send an email or send a snail mail with all the information to start the cancellation. The cancellation would not be effective for 30 days after receipt of that email