The company offered me a great monthly… The company offered me a great monthly plan after I pay off the equipment didn't offer me the equipment price which was $2,000 when I called back to complain they offered $100 off The next day I called back to complain again and cancel and they came back with a price of $650.to me this company is a joke because why would they offer you the highest price to any sucker that would come on and pay it. Never want to deal with a company starting out that will rip me off

Do not buy! Absolute worst customer service. Whenever I have a problem with my system, which is often, the customer service is incompetent. They lack the ability and willingness to help. One woman could not even hear me because her dog was barking so loud in the background.

We have had vivant 4 years and three… We have had vivant 4 years and three months of a living nightmare. About 6 months ago, our alarm at the house went off in the middle of the night. The sound went off in our hose, but did not connect to Virant remotely or to the police station as it should have. We spent 30 minutes trying to reach them. When we reached them and asked how it was possible that the alarm was triggered but the agent did not come online and the police were not called, they blamed COVID and then proceeded to let us know we could pay to have a technician upgrade our equipment in a month. We are in the process of filing visited protection complaints and sen

Product was received defective Product was received defective. Call center would not transfer me to an agent unless I purchased a voucher. Ridiculous. Lodging a credit card dispute.

This is a terrible company This is a terrible company. Security system works but their business is frankly, dishonest. I paid many thousands of dollars in advance and was told I was paid in full. Then they call and say I owe them over $3500. Many others have same experience. You also cannot call them about bills-eternal hold for hours and they do not respond to the receipt showing paid in full. Their monthly monitoring rate is also higher than most others