No Help They don't help with there devices issues. Contacted for, nothing more than help w/Alternate vape, there answer was, ok we will warranty it, ok, I was stunned, I just needed help with an issue on firmware. And questions regarding there New devices Rift and Ambit!!! SINCE THEN, NO contact at all, tried several attempts over the weeks, with No response. If there was any problem they should have contacted me but, nothing. Been months now, device is not useable, so paperweight now, will never again trust Vivant or there devices again. I currently own a Mighty now , Vivant blew it!

DO NOT GET THIS SYSTEM IF YOU HAVE PETS DO NOT GET THIS SYSTEM IF YOU HAVE PETS. On 2/21/24 a tech came to our house to fix a camera that was not working. The company’s policy is that a tech can not enter a house if there arre dogs running around we a 10+ old golden retriever and a golden doodle ( fearsome, fearsome creatures HA) the only place to put the dogs is the room the the tech needs to go. The camera did not get fixed and the company is totally inflexible on their rules. The system was installed with the dogs loose to begin with. My wife and I are elderly and handicapped and are physically unable to do it ourselves. Shame on you Vivant.

Called to get a quote for a security… Called to get a quote for a security system..was met with a guy reading from a script. When I said I just wanted a quote he became rude and obnoxious... when we finally finished getting all the information about the house he says they need to run my credit before they can quote me. What?!?! I said I'd be paying cash and not financing anything and he still insisted he could not quote me anything without running my credit... seriously bad customer service and business practices.

When I called to have the service cancelled... When I called to have the service cancelled as we were moving to another state I had to go through an arduous process to do so. I was transferred 4 times and had to give the the information of the account every time. I then was sent an email that I had to send an email or send a snail mail with all the information to start the cancellation. The cancellation would not be effective for 30 days after receipt of that email

Horrible never use them I ordered 1… Horrible never use them I ordered 1 thing for 1 of my bongs and I’m still waiting it’s been 2 and a half weeks wen it said no longer then 2-4 business days don’t use this site…