Michael Fasanelli
GBHorrible never use them I ordered 1… Horrible never use them I ordered 1 thing for 1 of my bongs and I’m still waiting it’s been 2 and a half weeks wen it said no longer then 2-4 business days don’t use this site…
Jo Casp
GBThe company offered me a great monthly… The company offered me a great monthly plan after I pay off the equipment didn't offer me the equipment price which was $2,000 when I called back to complain they offered $100 off The next day I called back to complain again and cancel and they came back with a price of $650.to me this company is a joke because why would they offer you the highest price to any sucker that would come on and pay it. Never want to deal with a company starting out that will rip me off
Barry Sobel MD
GBThis is a terrible company This is a terrible company. Security system works but their business is frankly, dishonest. I paid many thousands of dollars in advance and was told I was paid in full. Then they call and say I owe them over $3500. Many others have same experience. You also cannot call them about bills-eternal hold for hours and they do not respond to the receipt showing paid in full. Their monthly monitoring rate is also higher than most others
Kim Snyder
GBHands down the worst customer service… Hands down the worst customer service we have ever encountered. Had them come out to install water sensors. They did everything but install what they were called out here for. Never installed the water sensors. Followed by Five phone calls later and a csr who refused to get her supervisor on the phone. We finally got a supervisor who argued that he could not do a thing and it was basically too bad. Oh, and we got double charged. Not a good company.
Emily Smith
GBWe have had vivant 4 years and three… We have had vivant 4 years and three months of a living nightmare. About 6 months ago, our alarm at the house went off in the middle of the night. The sound went off in our hose, but did not connect to Virant remotely or to the police station as it should have. We spent 30 minutes trying to reach them. When we reached them and asked how it was possible that the alarm was triggered but the agent did not come online and the police were not called, they blamed COVID and then proceeded to let us know we could pay to have a technician upgrade our equipment in a month. We are in the process of filing visited protection complaints and sen