Terrible!!! Terrible!!!! Never buy- we just bought a house with this security system and the company refused to help us without the prior owners jumping through a millions hoops. First day in house alarms are going off they refused to help us needless to say my husband just ripped the system out of the wall after 30 minutes of ear screeching alarms and companies refusal to help sooo great customer service

Good experience from Vivant I purchased two products from VIVANT and they shipped without delay. When I met some problems with my devices, I contacted on their social media, Instagram and their staff replied me quickly and patiently. If you got no reply from the email, you can try to contact on their Instagram. Someone will help you deal with your problems.

Product was received defective Product was received defective. Call center would not transfer me to an agent unless I purchased a voucher. Ridiculous. Lodging a credit card dispute.

Do not buy! Absolute worst customer service. Whenever I have a problem with my system, which is often, the customer service is incompetent. They lack the ability and willingness to help. One woman could not even hear me because her dog was barking so loud in the background.

This company is very dishonest This company is very dishonest. The sales rep will tell you that they have no contracts and you can end the service at any time. He will also provide a half page paper stating that you can end the service at any time. However you will be stuck with a 60 month contract and dual companies calling you for payment all in South America somewhere. Avoid the salesman Ernesto Porto!