
Jo Casp
GBThe company offered me a great monthly… The company offered me a great monthly plan after I pay off the equipment didn't offer me the equipment price which was $2,000 when I called back to complain they offered $100 off The next day I called back to complain again and cancel and they came back with a price of $650.to me this company is a joke because why would they offer you the highest price to any sucker that would come on and pay it. Never want to deal with a company starting out that will rip me off

Emily Smith
GBWe have had vivant 4 years and three… We have had vivant 4 years and three months of a living nightmare. About 6 months ago, our alarm at the house went off in the middle of the night. The sound went off in our hose, but did not connect to Virant remotely or to the police station as it should have. We spent 30 minutes trying to reach them. When we reached them and asked how it was possible that the alarm was triggered but the agent did not come online and the police were not called, they blamed COVID and then proceeded to let us know we could pay to have a technician upgrade our equipment in a month. We are in the process of filing visited protection complaints and sen

Ting Shen
GBBad experience I tried to Vivant with other monitoring systems and asked the salesperson some questions. She insisted that they were better than everyone else but when I asked how, she couldn't explain it to me and then hung up. It was really unexpected and made me think there isn't anything behind their claims. If this is what you get from speaking to the salesperson then I can imagine being a customer would be much worse.

Customer
GBBad customer support Made a purchase last week, they sent it pretty fast so that was cool, but I was charged twice, I emailed vivant to two different email addresses and their contact form on the website, but I had no answer from neither. Seems like the company just wants to make money and has no regard for their costumers.

Nathan Miller
GBThis is the worst company This is the worst company. Unorganized and pitiful. Good luck figuring out payments, credit loans, etc…they just aren’t good. It’s difficult to articulate, but suffice it to say I’m on the phone with the credit loan people and vivant weekly because of stupid back end mistakes. You’re better off elsewhere. Could not give it 0 stars which is unfortunate.