A set up to force you into a selling point system. My wife and I bought our vivant system about 5 years ago. Paid cash, not monyhly payments, This morning, our carbon monoxide detector started beeping every 45 seconds. We changed the battery and still it beeps. For hours it beeped. When I got home, I called vivant, they had me pull the detector off and check the expiration date; June 11, 2023. I was told we had to buy a new one because it was out of warranty. The expiration date is June 11, 2023. I asked to speak with a supervisor. The supervisor refused to talk to me and offered a $15 discount. I hung up and was mad as he77. The garage door opener has NEVER worked properly. The glass break alarm even though we have changed the batteries multiple times says it has low batteries. We should have never bought this system.

terrible company product is ok but the customer service is unbelievably bad, I have messaged and e mailed, they have seen them and they refuse/just don't answer. All I am asking is the size of the o rings they use in a vape.. not rocket science . SO DO NOTVAPES BUY FROM THIS COMPANY

This is the worst company This is the worst company. Unorganized and pitiful. Good luck figuring out payments, credit loans, etc…they just aren’t good. It’s difficult to articulate, but suffice it to say I’m on the phone with the credit loan people and vivant weekly because of stupid back end mistakes. You’re better off elsewhere. Could not give it 0 stars which is unfortunate.

No Help They don't help with there devices issues. Contacted for, nothing more than help w/Alternate vape, there answer was, ok we will warranty it, ok, I was stunned, I just needed help with an issue on firmware. And questions regarding there New devices Rift and Ambit!!! SINCE THEN, NO contact at all, tried several attempts over the weeks, with No response. If there was any problem they should have contacted me but, nothing. Been months now, device is not useable, so paperweight now, will never again trust Vivant or there devices again. I currently own a Mighty now , Vivant blew it!

DO NOT GET THIS SYSTEM IF YOU HAVE PETS DO NOT GET THIS SYSTEM IF YOU HAVE PETS. On 2/21/24 a tech came to our house to fix a camera that was not working. The company’s policy is that a tech can not enter a house if there arre dogs running around we a 10+ old golden retriever and a golden doodle ( fearsome, fearsome creatures HA) the only place to put the dogs is the room the the tech needs to go. The camera did not get fixed and the company is totally inflexible on their rules. The system was installed with the dogs loose to begin with. My wife and I are elderly and handicapped and are physically unable to do it ourselves. Shame on you Vivant.