DO NOT GET THIS SYSTEM IF YOU HAVE PETS DO NOT GET THIS SYSTEM IF YOU HAVE PETS. On 2/21/24 a tech came to our house to fix a camera that was not working. The company’s policy is that a tech can not enter a house if there arre dogs running around we a 10+ old golden retriever and a golden doodle ( fearsome, fearsome creatures HA) the only place to put the dogs is the room the the tech needs to go. The camera did not get fixed and the company is totally inflexible on their rules. The system was installed with the dogs loose to begin with. My wife and I are elderly and handicapped and are physically unable to do it ourselves. Shame on you Vivant.

The company offered me a great monthly… The company offered me a great monthly plan after I pay off the equipment didn't offer me the equipment price which was $2,000 when I called back to complain they offered $100 off The next day I called back to complain again and cancel and they came back with a price of $650.to me this company is a joke because why would they offer you the highest price to any sucker that would come on and pay it. Never want to deal with a company starting out that will rip me off

This is the worst company This is the worst company. Unorganized and pitiful. Good luck figuring out payments, credit loans, etc…they just aren’t good. It’s difficult to articulate, but suffice it to say I’m on the phone with the credit loan people and vivant weekly because of stupid back end mistakes. You’re better off elsewhere. Could not give it 0 stars which is unfortunate.

Terrible!!! Terrible!!!! Never buy- we just bought a house with this security system and the company refused to help us without the prior owners jumping through a millions hoops. First day in house alarms are going off they refused to help us needless to say my husband just ripped the system out of the wall after 30 minutes of ear screeching alarms and companies refusal to help sooo great customer service

This company is very dishonest This company is very dishonest. The sales rep will tell you that they have no contracts and you can end the service at any time. He will also provide a half page paper stating that you can end the service at any time. However you will be stuck with a 60 month contract and dual companies calling you for payment all in South America somewhere. Avoid the salesman Ernesto Porto!