Bad customer support Made a purchase last week, they sent it pretty fast so that was cool, but I was charged twice, I emailed vivant to two different email addresses and their contact form on the website, but I had no answer from neither. Seems like the company just wants to make money and has no regard for their costumers.

Product was received defective Product was received defective. Call center would not transfer me to an agent unless I purchased a voucher. Ridiculous. Lodging a credit card dispute.

Hands down the worst customer service… Hands down the worst customer service we have ever encountered. Had them come out to install water sensors. They did everything but install what they were called out here for. Never installed the water sensors. Followed by Five phone calls later and a csr who refused to get her supervisor on the phone. We finally got a supervisor who argued that he could not do a thing and it was basically too bad. Oh, and we got double charged. Not a good company.

Good experience from Vivant I purchased two products from VIVANT and they shipped without delay. When I met some problems with my devices, I contacted on their social media, Instagram and their staff replied me quickly and patiently. If you got no reply from the email, you can try to contact on their Instagram. Someone will help you deal with your problems.

terrible company product is ok but the customer service is unbelievably bad, I have messaged and e mailed, they have seen them and they refuse/just don't answer. All I am asking is the size of the o rings they use in a vape.. not rocket science . SO DO NOTVAPES BUY FROM THIS COMPANY