Goodbye to VUSE & RJ Reynolds Been a Vuse customer for almost 2 years. Shipping has been a nightmare (30 days +), quality has declined horribly (every couple 2 packs have at least 1 pod that does not vape or leaks) and the subscription service has been an on again/off again fiasco since it started. The topper has been availability and the enormous price increase. Goodbye VUSE and RJ Reynolds, forevermore.

2 devices bought this month stopped… 2 devices bought this month stopped working ....devices got extremely hot with bottom of pod too and started hissing. Extremely dangerous. Liquid can leak into mouth for some reason. Company won't refund or replace. Avoid. Not fit for market

Sore tongue with chemical burns Been using the rechargeable device since I quit smoking 3 years ago. Recently upgraded to the newer device and have since had a sore tongue for the past 8 months. My dentist said I've got chemical burns on my tongue. I've emailed them about this, just waiting for a conclusion. My son agrees the pods spit in your mouth. I've stopped buying them now and have changed to disposables. I can only wait and see if my tongue heals. It's affected me enjoying hot drinks and foods or anything spicy is too painful.

Not happy big changes!!! I received my monthly subscription what I have been getting for the past 6 months cream tobacco flavour. Up on opening I noticed the packaging was different but didn't realise that the whole thing had completely changed. When I vaped the liquid I realised it tasted disgusting and is nothing like the usual creamy tobacco I usually get. I have ended my subscription sent it all back I am very very disappointed that the ingredients have changed and the taste is so different .this is not even just a slight difference its has changed massively.I have tried other vape flavor of this brand but nothing is the same and I will be taking my.custom else where l. Not happy at all.

Just purchased my usual Grape Ice pods Just purchased my usual Grape Ice pods. On opening (ie making it too late to return) I saw that the colour had changed completely. I then proceeded to puff and the taste is totally different - not pleasant. Contacted customer services and said that if the flavour had changed, they should make this clear on the website. They couldn’t really care less. Will be finding an alternative