Carole Mackey
USClear and concise information Jonathan explained the loan payment process thoroughly and answered my questions clearly. Any concerns I had initially were resolved.
Ronald Golden
USThe agent was very helpful and made it… The agent was very helpful and made it easy to understand the process
Chelsea Jones
USI called to get some information… I called to get some information changed on my account and Jonathan was very helpful and nice and he helped me with what I needed and more!
ETava
USTimeliness Kindness and Being a SME in this realm is required. My questions were answered before I could ask. Whatever clarification I inquired about, was notably provided. I felt confident knowing that my request would be handled- and it was in an extremely timely fashion. Thank you so so much for your patience, positive attitude and willingness to go the extra mile by providing me a safe space to learn.
Sabrina Oswell
USI needed to make a one time payment… I needed to make a one time payment full payment for the month, and he helped stop the bi weekly payment from being withdrawn, he made my full payment for the month for the same day. Also, he helped extend my next due date due to my circumstances and explained the standing of my account.