Denesha Wallace
GBThank you Thank you, John Paul for your knowledge and your outstanding customer service. I really appreciate all the help you provided in helping me get my account back in good standards.
Christa Garman
GBAutopayplus-agent Jonathan Agent Jonathan wasn't knowledgeable about processes and procedures. On the phone, he advised us to do one thing to fix an issue that we had with our account and advised he would be sending an email for us to send the appropriate papers to fix the issue. Upon receiving the email, the email had completely a different requirement of paperwork needed to fix the issue which we were not comfortable with submitting.
Chelsea Jones
GBI called to get some information… I called to get some information changed on my account and Jonathan was very helpful and nice and he helped me with what I needed and more!
Patrick Cahill
GBJamilette’s customer service was… Jamilette’s customer service was absolutely amazing. i wish i got to speak to her everytime i call in about my account. She was very professional and polite and knew how to resolve my issues. Not to mention you can tell by her tone that she was very welcoming from the very first second we got on the phone.
Amanda
GBJamilette was great! Jamilette was great!! Handled my concern easily and quickly. Was very thorough in explaining the process.