Christa Garman
GBAutopayplus-agent Jonathan Agent Jonathan wasn't knowledgeable about processes and procedures. On the phone, he advised us to do one thing to fix an issue that we had with our account and advised he would be sending an email for us to send the appropriate papers to fix the issue. Upon receiving the email, the email had completely a different requirement of paperwork needed to fix the issue which we were not comfortable with submitting.
Tony
GBExcellent Service I am having a comically bad day. Working with people actually knowledgeable at their job and able to help me was honestly the best thing about today. Ryan and Ali both were excellent, and I am looking forward to working with them again. Thanks guys.
Michael B
GBMarla was "Very" informative Marla was "Very" informative, she broke down what was going on & made me at ease at the end of the conversation. She was very polite and patient with me not getting what was going on, but at the end I understood. Thanks Marla for being so understanding!
mark anthony
GBShe was very interested in my problem… She was very interested in my problem and let me explain my problem then was a great help to me. Love her service. Jamilette
Denesha Wallace
GBThank you Thank you, John Paul for your knowledge and your outstanding customer service. I really appreciate all the help you provided in helping me get my account back in good standards.