Joel DeSota
GBMarla was incredible. Marla was incredible. Extremely helpful, knowledgable, and clear spoken. Hopped on the call nervous of another terrible customer service experience with someone that didn't understand what I was looking for. Instead Marla went above and beyond, informing of how much time was being saved by increasing my payments. I feel more at peace and excited to get out of my loan. Could not have asked for a better experience.
Tony
GBExcellent Service I am having a comically bad day. Working with people actually knowledgeable at their job and able to help me was honestly the best thing about today. Ryan and Ali both were excellent, and I am looking forward to working with them again. Thanks guys.
mark anthony
GBShe was very interested in my problem… She was very interested in my problem and let me explain my problem then was a great help to me. Love her service. Jamilette
MARIA DERSCH
GBHere's my experience. I had a devastating experience happen to me and my account was completely drained, checking and savings. I knew I was behind on my payments when I finally was able to reach somebody. The agent assisted me and updated all of my information and did it in a very kind and gentle way. I'm back on track. It was handled very professionally and I appreciate the agents kindness.
Carole Mackey
GBClear and concise information Jonathan explained the loan payment process thoroughly and answered my questions clearly. Any concerns I had initially were resolved.