mark anthony
GBShe was very interested in my problem… She was very interested in my problem and let me explain my problem then was a great help to me. Love her service. Jamilette
ETava
GBTimeliness Kindness and Being a SME in this realm is required. My questions were answered before I could ask. Whatever clarification I inquired about, was notably provided. I felt confident knowing that my request would be handled- and it was in an extremely timely fashion. Thank you so so much for your patience, positive attitude and willingness to go the extra mile by providing me a safe space to learn.
Carole Mackey
GBClear and concise information Jonathan explained the loan payment process thoroughly and answered my questions clearly. Any concerns I had initially were resolved.
Joel DeSota
GBMarla was incredible. Marla was incredible. Extremely helpful, knowledgable, and clear spoken. Hopped on the call nervous of another terrible customer service experience with someone that didn't understand what I was looking for. Instead Marla went above and beyond, informing of how much time was being saved by increasing my payments. I feel more at peace and excited to get out of my loan. Could not have asked for a better experience.
Chelsea Jones
GBI called to get some information… I called to get some information changed on my account and Jonathan was very helpful and nice and he helped me with what I needed and more!