Jessa provided great customer service… Jessa provided great customer service to me today. She had great response time and was very informative. It’s nice to know qualified people are on the other end of the chat. Can’t wait to get my meds! Thanks Jessa!

Helped me out and was extremely kind Helped me out and was extremely kind. Thank you Robbie. I also would like to say my entire experience has been great thus far. I am looking forward to working with you all until I reach my goals and go into maintenance thank you Invigor Medical and Robbie!

Awesome communication Spoke with representative about ‘status’ display issues on my account. My status had moved from ‘Consultation’ to ‘ Prescription’ after I was approved for program, however later when I accessed my account again, the status reverted back to ‘Consultation’. The representative couldn’t determine why but confirmed with Pharmacy, my prescription is there. She’s writing up a ticket for IT to check into this glitch. I’ve nothing but great things to say about the chat agents… the 2 I’ve had were both awesome!! Very pleasant, professional, knowledgeable and patient. They answered all my questions and handled my concerns.

Excellence!!!! Every time I have to have an interaction with any company, I hold my breath. Not with Invigor. I had to change my subscription today and true to form, Courtney was all over it. Got it done for me immediately even with a special request. Yes, they are a little more expensive than some of the other Telemed companies but their customer service is so worth it! Thank you again Courtney!

Before I placed my order I had a… Before I placed my order I had a question and called the customer service line and spoke to a live person which was nice. I do not recall his name however he was kind and helpful. I placed my order and had another question. This time I used the chat feature on the website which was easy to use and I got a quick response from Jane who was very kind and helpful and was able to get me the information I needed. I will re-review once I receive the medication and update with time frames from order to consultation and meds received. So far I am happy with the customer service.