TJ
GBAwesome! I reached out today with additional question and Enzo was very quick and efficient with answering my questions and putting my mind at ease! I appreciate his efforts to help get me taken care of!
Dave Ott
GBTrimix concern I had a ? today that I was wondering about & Enzo was gracious enuf to help me out w that. He is very professional; courteous & wishes the best to all of his patients. Had a nice chat w him & he steered me in the right direction, very appreciative for that. Great guy & we had a nice/helpful chat. Dave
Julie
GBExcellence!!!! Every time I have to have an interaction with any company, I hold my breath. Not with Invigor. I had to change my subscription today and true to form, Courtney was all over it. Got it done for me immediately even with a special request. Yes, they are a little more expensive than some of the other Telemed companies but their customer service is so worth it! Thank you again Courtney!
Robert Maffei
GBInquiry I was curious when my order would arrive and Jane was very helpful informing me of an estimated time frame and explained when I would be sent the tracking number. Thanks Jane.
Jan English
GBAwesome communication Spoke with representative about ‘status’ display issues on my account. My status had moved from ‘Consultation’ to ‘ Prescription’ after I was approved for program, however later when I accessed my account again, the status reverted back to ‘Consultation’. The representative couldn’t determine why but confirmed with Pharmacy, my prescription is there. She’s writing up a ticket for IT to check into this glitch. I’ve nothing but great things to say about the chat agents… the 2 I’ve had were both awesome!! Very pleasant, professional, knowledgeable and patient. They answered all my questions and handled my concerns.