Fast, professional, reliable Fast, professional, prompt. Was very easy. We needed to be tested within 3 days of our departure with results within 24 hours. Worked great! Will definitely use again if needed.

Received a false positive test that… Received a false positive test that almost had me grounded from my flight to St Martin. Had no symptoms at all. Went to another lab the next morning and review e negative result. Can false positives happen? Yes, but they have no procedure for review or retesting and no way to contact for help after the fact. Not reliable!

I would give this a no star if I could I would give this a no star if I could. I have been trying to cancel a Covid appointment that I have coming up and obtain my refund of $89. I have tried the chat, email, phone multiple times. I can’t seem to get a straight answer from anyone. Even though the website states under policies that your cancelation/refund is immediate, within 3 days, it has been over a month for me with several different answers, 2 weeks, 3 weeks, 2 weeks again, Nov 7, Nothing! There cancelation says click on the link, I clicked on the cancel link and it gives you no way to cancel your appointment. SCAM ALERT!!!

I don’t understand all the negative… I don’t understand all the negative reviews. We needed a test before taking a cruise. They were clean, professional and the test results came in 15-20 minutes as promised. The results came via email so we went to FedEx to get the printed copies we needed for the cruise line. No problems.

Bad experience I am not sure why there are so many good reviews. This company is not transparent. I did not receive the tests I ordered. After contacting them and they assured me they will send them. After only 2 more tests out of the 8 ordered were sent to me, they told me their protocol was not to send out all of the orders in one go, but instead partially send the order every few weeks. I do not recall this being on their website and they were not able to point me to where on the website this is stated