Julie
GBI would give this a no star if I could I would give this a no star if I could. I have been trying to cancel a Covid appointment that I have coming up and obtain my refund of $89. I have tried the chat, email, phone multiple times. I can’t seem to get a straight answer from anyone. Even though the website states under policies that your cancelation/refund is immediate, within 3 days, it has been over a month for me with several different answers, 2 weeks, 3 weeks, 2 weeks again, Nov 7, Nothing! There cancelation says click on the link, I clicked on the cancel link and it gives you no way to cancel your appointment. SCAM ALERT!!!
PennyJ
CAEffortless and quick Easy, fast, friendly experience. Just didn't realize the results would be via email otherwise we would have held on to the taxi driver lol but that is entirely on us.
Nuria
CAIt was quick and we were asked to wait… It was quick and we were asked to wait outside for results. Also wanted an additional $5 for a printed copy. We had to take a taxi from the strip with added to the expense of the test. Rapid antigen was $89 which is reasonable considering some of the prices on the strip. Still overpriced in comparison to other countries!!
Tina
GBBad experience I am not sure why there are so many good reviews. This company is not transparent. I did not receive the tests I ordered. After contacting them and they assured me they will send them. After only 2 more tests out of the 8 ordered were sent to me, they told me their protocol was not to send out all of the orders in one go, but instead partially send the order every few weeks. I do not recall this being on their website and they were not able to point me to where on the website this is stated
Andrea Heywood
CAExcellent care from Cesile at Las Vegas location My family and I were very impressed by the quality of service we received from Cesile at your Las Vegas location on Flamingo Blvd. We were all very anxious about our testing and the timeline of required turnaround of results prior to catching our flight back to Canada. Cesile was very accommodating, pleasant and professional, and she made us feel confident in your services. She not only was meticulous in doing our testing but provided our results in as timely a manner as she promised. We will definitely recommend your service to our friends and family when travelling in Las Vegas Thanks Cesile!