Southampton Team - I cannot thank you enough! I have been attending Lucinda Ellery, Southampton for 5 years now and had my third complete system fitted recently. I look forward to my visits, as Paulo and the team always make me feel welcome. They are friendly but professional, working well together to provide a service for each client's hair loss needs in a sensitive way. When I go home from my appointments I always leave feeling full of confidence. Thank you Southampton. Wish you well for 2023, Kim, Bournemouth

Another brilliant experience at SOUTHAMPTON Another brilliant experience at Southampton. Each and every member of staff there is just fantastic. Professional 100% but also friendly, fun and empathic. A special thank you to the lovely “Auntie Sha” and Jessie, the wonderful “I have a plan” Sylvia and the undisputed King of Cutting Paolo. Without you all I wouldn’t be able to live my life to the full and I am sincerely grateful.

Amazing Southampton team! 🤗 I have been going to the Southampton salon for years now and the customer service is always second to none. The manager Paoulo is always so helpful and friendly-nothing is to much trouble. I usually see Cydni for my appointments-she is so knowledgeable and friendly and knows exactly how I like my hair without me even saying anything! The whole Southampton team are fantastic, they are always so warm and welcoming. The level of knowledge and and expertise they have is exceptional-there’s nothing they don’t know about hair loss 🤗

I went to Lucinda Ellerys with the… I went to Lucinda Ellerys with the highesst expetations and was really excited to do this process. I explained to them what I wanted and what color. They said they could not do a medium brown so mine was black which I agreed to. I also told them it was too long and she said when they layer it that would shorten it. When that time came I was told then that they could not layer it and it would not be shortened.Then when I called and complained they lied and said they told me this from the beginning which they didnt. Also if you think you will have a lot of choices in wefts I didnt. they only showed me 2 and 1 was burgandy ewww. Well I managed to get them to take it off and reimburse me for the process but I had expense for a hotel for one night and train tickets for 2 days which were not cheap but I did not get an offer to pay me back for that which between gas and everything else was close to $500. I researched a lot before deciding on going here and it has a lot of happy customer but unfortunately I was not one of them. I do believe it was because of the team that I had working on me. She did what she wanted and not what I was looking for at all. They make it sound like you have a lot of choices but you really dont even if you bring a picture of what you want but cant get. I appreciate them refunding me but the experience was a total diaster.

Thankyou Southampton! Ive been a client at Lucinda Ellerey for 10 years now, and used to travel to London for appointments, so I was so happy when a salon opened up in Southampton! I enjoy my visits to Southampton where the team are so welcoming and attentive, everyone makes me feel welcome and are very professional in what they do, I've never felt so relaxed and always leave the salon feeling gorgeous ! Excellent team and service.