I’ve been a client of Lucinda ellery… I’ve been a client of Lucinda ellery for 13 years, originally using the London salon. Now been coming to Bristol since it opened. To me as a client I find it homely, comfortable and relaxing. I find the staff very engaging and professional and they make me feel listened too and have given me so much confidence. The team are all so kind and have made the Bristol salon a lovely place to come too where you feel empowered and uplifted. I look forward to coming to my appointments every few weeks!

Really disappointing approach when things go wrong When these folks get it right the system is fantastic and looks wonderful. Unfortunately, as with anything in life, it sometimes goes wrong. This is where Lucida Ellery needs to really up their game. We have experienced 2 or 3 horrible faulty parts problems. The instinct of Lucida Ellery is to deny, reject and avoid the problem and not standing by the quality of their product or service. They know there are very few options for women who need their unique hair solution, and they seem to treat their patrons accordingly. I hope the day comes that my wife no longer needs their service - I much prefer to deal with a company who stands with their customer - not against them.

Great system but expensive. LE Intralace system changed my life! Edinburgh branch people are absolutely lovely and caring! I am struggling with the cost though as it is very expensive to start with and ‘aftercare’ cost can give some surprises cost wise as I don’t always understand what has been added and what has been changed. I hope I can afford to continue with LE as I would be totally lost now if I didn’t have the Intralace system.

I often cry happy tears when I look in… I often cry happy tears when I look in the mirror… the Bristol team changed my life … the difference in my mental health as well as physical look is beyond all expectations. Please please if having pretty hair again is your dearest wish then the fairy godmother team here will grant it … i prioritise my hair now, cherish my new look and can even bear to spot myself in old family pictures with so little hair… HUGE HUGS for the whole team Jo

Dt 20 I have found staff are very approachable and sensitive to how you feel having problems with hair loss. I'm about to have my system replaced and have been coming to Lucinda Ellery for 2 years now.The hair system has totally improved my confidence and I feel is natural looking. I would recommend to anyone with hair loss. Take time to think about the colour you want and what will suit you.