This was an awesome experience This was an awesome experience. Personally had Dr Mitchell Mandel from NY. He was extremely knowledgeable, thorough, and very available for questions. In the end he addressed all of my concerns and did so with wonderful bedside manner. I’m personally a nurse and thoroughly researched my situation, and even then he asked all the right questions and unearthed concerns I wasn’t even aware of. Overall great experience.

Dr Om handles my case Dr Om handles my case After 10 minutes of my submission, I received email from Dr Om. Asking my some questions, and I replied to him. And within 2 hours, He emailed me with diagnosis and treatment plan. The experience was fast and easy and surely better than actual Doctor Office visit. If it not an emergency / complicated situation online doc is the way to go.

The website is misleading The website is misleading. It states: "How It Works: Submit your dermatology symptoms and get a diagnosis, treatment plan, and prescriptions by this time tomorrow." But this is simply not an honest representation. If the MD feels like saying, "We need your vitals, so you need an in-person appointment," then they've broken their promise. I do understand that an MD's saying that is reasonable sometimes. What is not reasonable is that the website makes a promise it can't keep, takes your money, and then does nothing for you.

No replies after billing After billing, no replies to emails I've sent to the Dr and the general customer service email addys. This has been going on 3 months now. DocBright replies on here immediately to reviews claiming "We haven't received any email correspondence" or "check your spam folder". After a dozen unanswered emails I filled out the form again and they called in a different medicine. I email again two more times asking about the correct medicine... 3 months, no replies, no help.

Good service first, then ignore Good service in the beginning, once you've paid. But on my second month, after numerous tries to get a refill never get any reply from this provider. They only have a single email for everything, no phone number, live chat etc. Missing my prescription drugs and have to go elsewhere and do it all over again Very disappointed and don't recommend to deal with.