Horrible I sent an email. Part of the harness is missing. Whether it came off in the first 15 minutes my German Shepherd wore it or it was never there, we cannot figure out. I want to return it for a refund so since you never called me, I will call the BBB

This product is wonderful This product is wonderful! It is secure. Comfortable and easy on and off…. Just as advertised.

Company failing to cooperate with 60 day guarrantee 2024-01-04 I ordered a harness on 2023-12-13; received it on or about 2023-12-18 or 19. I opened the harness and found the Fastex-type buckle required two hands to open. I emailed BetterHarness at its support address on 2023-12-21 asking if I should return the harness to the 11161 Condor Ave. return address on the original package. I have never received a reply. On 2023-12-22 I USPS mailed the harness, unused, to the Condor Ave. address. The USPS returned the package with a 2023-12-27 label stating RETURN TO SENDER NO SUCH NUMBER UNABLE TO FORWARD. Today I contacted my bank and opened a disputed claim for the $31.45. The company has not responded to my email and appears uninterested in honoring its "60 days Money Back Guarrantee."

Easy on and off! I really like how easy this harness is to put on and take off. My dog has a difficult body shape to size and this one fits as close to perfect as I could wish for.

Great walking harness! Not my first bought harness just needed a larger size. Great quality and comfortable for my dog. Great product and so happy with it. Thank you,Brenda Crawford