Brittle Retainers, Terrible Customer Service Though the Essex trays they send you look the same as the ones you get from your dental office, they definitely do not hold up over time! Both sets of trays I got from my dental office lasted for years and are still usable. The two sets I got from this company are both trash after one year. If you have any sort of problem that requires you to contact customer service, you'll be greatly disappointed! They don't care and don't even bother to apologize!

Great product, great communication!! This is my 2nd time ordering upper retainer for my daughter. The 1st one fit great! It fit better than the one we actually got from her dentist that actually made her original mold. Each time we got from her dentist, they had to grind and fit so they didn't hurt her gums, sporting smiles were perfect right off the bat and that was even using her original mold from her actual dentist!! Unfortunately, she lost that retainer within a month. So, just had to order another one. I'm sure this one will fit just as good, and I can't wait for her to get it! Keep up the great work, you have my business for sure!

Use Smiles computer model without worry! I have gotten retainers from Sporting Smiles for years. This order I was really happy I could mail my mold in and have them keep it on file as a computer model, so I never have to mail the old mold in again or wait for it to fall apart! It's been years since I had braces, so I wasn't sure if my teeth had flexed with an old retainer. The Essex Plus was a tight fit day 1, by day 2 it felt entirely natural again. In fact, I ordered a back up retainer a few weeks later. Sparkly clear and new. More sturdy than the previous retainer A+

I value the sense of urgency … I value the sense of urgency when it comes to response time. I’ve reached out and they’ve reached out to me all in a timely manner. Of course there’s a little anxiety when purchasing something like this online, my retainer was loose and fit like a night guard. I let the company know and they’ve updated my order accordingly so I am grateful and anticipating wearing my new retainer.

Love them!! I love using sporting smiles for my retainer needs! They definitely have a customer for life! They are affordable, easy to use, and even more amazing now my impressions are saved in their data base which makes reordering a breeze! I love ordering from them. I always get the premium retainers and buy a few to have at my parents’ house, boyfriend’s house, etc. as back ups. Super useful!