Rating 0* Rating 0* How do I go about getting a full refund from YOUR SMILE DIRECT now seen to be known as Alignerly… I want my money back as they went into liquidation which left me with an unfinished teeth treatment!!!

AVOID THESE PEOPLE Awful, started my treatment in December 2019 and all was fine, now coming to the end of my treatment it seems my final set of aligners is purposefully off so I need refinements, took over a month to send out a kit and emails take weeks to respond to. No communication about their rebrand from yoursmiledirect/liquidation complete shambles. Don’t spend your money here there are countless others with the same offer. Can now no longer even access my treatment plan either. Save the money you may put into this and just do invisalign honestly you will be devastated by your dealings with these people.

Scam! Scam! Do not use have taken all my money and not answering emails. This is obviously criminal and I am investigating as is Martin Lewis. Ken do you still work there? Please refund me in full immediately before I am forced to take legal action

DO NOT USE THIS COMPANY. DO NOT USE THIS COMPANY. They were under 'Your Smile Direct' and have now partnered with Alignerly (or essentially rebranded themselves to get away from their fraudulent activity). They took me on as a new customer in April- knowing they were going into liquidation in July (they had over £4mil in debt so they knew...). They charged me £1200 and led me on for four months. I never received a product, and they still haven't bothered to tell any customer about their liquidation. NO NO NO. The worst part was their lying staff who were so sweet over the phone. I'm looking at you Jessica Murray- you really shouldn't be hired anywhere else again. Disgraceful.

Would give 0 stars if I could Would give 0 stars if I could. Do not bother, sort out your existing customers before. Honestly sickened by what all the existing customers are experiencing right now. Scammers