AVOID THESE PEOPLE Awful, started my treatment in December 2019 and all was fine, now coming to the end of my treatment it seems my final set of aligners is purposefully off so I need refinements, took over a month to send out a kit and emails take weeks to respond to. No communication about their rebrand from yoursmiledirect/liquidation complete shambles. Don’t spend your money here there are countless others with the same offer. Can now no longer even access my treatment plan either. Save the money you may put into this and just do invisalign honestly you will be devastated by your dealings with these people.

AVOID THIS COMPANY AT ALL COSTS AVOID THIS COMPANY AT ALL COSTS. This company used to be Your Smile Direct which offered exactly the same treatments. It went in to liquidation as it didn't pay its bills (the aligner supplier!!), with reported €4.4m losses!! The website for YSD forwarded to Alignerly and no-one is answering any calls or emails from the YSD numbers. YSD has left me and many customers out of thousands of pounds as well as outstanding treatments and services and it thinks it can just phoenix a new company 'Alignerly' to steal more money from customers and suppliers. Avoid. Avoid. Avoid!

Previously Your Smile Direct Previously Your Smile Direct. Cannot get in touch with them. Emails keep bouncing back and phone line disconnected. Half way through my aligner treatment, paid up front for aligners, retainer and teeth whitening. Not yet at the point where I need the retainer and the teeth whitening but now that Your Smile Direct has gone into liquidation I highly doubt I'll be receiving those. I initially paid with my credit card and have submitted a dispute form with all the details. I also included a link to this forum so I suggest you do the same. Still waiting to hear back from the bank and I'll keep you all updated as to whether I can claw back anything

DO NOT USE them or any of their sister… DO NOT USE them or any of their sister companies, SCAM ARTISTS. They were formerly Your smile direct which went into liquidation and by the sounds of it have left hundreds, if not thousands of people in the dark after taking their money without providing any customer care of in some instances, no aligners at all.

Shocking customer service You have taken over Your Smile Direct and not contacted your customers to explain what’s going on. This poor communication has caused a lot of worry and upset to hundreds of customers. Please reply to your emails, phone messages and social media comments.