Rating 0* Rating 0* How do I go about getting a full refund from YOUR SMILE DIRECT now seen to be known as Alignerly… I want my money back as they went into liquidation which left me with an unfinished teeth treatment!!!

I received a full refund today... Despite being clearly conned into paying £299 three weeks ago for my treatment, and having received no contact from them after making said payment (despite constant calls and emails). Today I received a full refund. So they are possibly working their way through.

Disgraceful scammed out money stay away… Disgraceful scammed out money stay away from this company it’s a cover up for your smile direct ego have left all clients high and dry and no response. Stay clear

SCAM SCAM SCAM SCAM SCAM! SCAM SCAM SCAM SCAM SCAM! I paid OVER £1000 and have yet to receive even ONE set of my aligners! The contact numbers for YSD and Alignerly appear to have been disconnected in an attempt to bury their head in the sand and run off with everyone's money! No one has responded to ANY of my email or voice mails asking what's happening. PLEASE FOR THE LOVE OF GOD DONT GO WITH THESE ABSOLOUTE THEIVES!

Shocking customer service You have taken over Your Smile Direct and not contacted your customers to explain what’s going on. This poor communication has caused a lot of worry and upset to hundreds of customers. Please reply to your emails, phone messages and social media comments.