Previously Your Smile Direct Previously Your Smile Direct. Cannot get in touch with them. Emails keep bouncing back and phone line disconnected. Half way through my aligner treatment, paid up front for aligners, retainer and teeth whitening. Not yet at the point where I need the retainer and the teeth whitening but now that Your Smile Direct has gone into liquidation I highly doubt I'll be receiving those. I initially paid with my credit card and have submitted a dispute form with all the details. I also included a link to this forum so I suggest you do the same. Still waiting to hear back from the bank and I'll keep you all updated as to whether I can claw back anything

DO NOT USE DO NOT USE! I never write reviews but I had to this time. I paid for the full treatment under their previous alias Your Smile Direct and they have failed to fulfil that treatment and just rebranded to Alignerly. Myself and many others are left with thousands of pounds of debt and no product/end result. DO NOT USE!

AVOID THIS COMPANY AT ALL COSTS AVOID THIS COMPANY AT ALL COSTS. This company used to be Your Smile Direct which offered exactly the same treatments. It went in to liquidation as it didn't pay its bills (the aligner supplier!!), with reported €4.4m losses!! The website for YSD forwarded to Alignerly and no-one is answering any calls or emails from the YSD numbers. YSD has left me and many customers out of thousands of pounds as well as outstanding treatments and services and it thinks it can just phoenix a new company 'Alignerly' to steal more money from customers and suppliers. Avoid. Avoid. Avoid!

AVOID THESE PEOPLE Awful, started my treatment in December 2019 and all was fine, now coming to the end of my treatment it seems my final set of aligners is purposefully off so I need refinements, took over a month to send out a kit and emails take weeks to respond to. No communication about their rebrand from yoursmiledirect/liquidation complete shambles. Don’t spend your money here there are countless others with the same offer. Can now no longer even access my treatment plan either. Save the money you may put into this and just do invisalign honestly you will be devastated by your dealings with these people.

Would give 0 stars if I could Would give 0 stars if I could. Do not bother, sort out your existing customers before. Honestly sickened by what all the existing customers are experiencing right now. Scammers