Shocking customer service You have taken over Your Smile Direct and not contacted your customers to explain what’s going on. This poor communication has caused a lot of worry and upset to hundreds of customers. Please reply to your emails, phone messages and social media comments.

Rating 0* Rating 0* How do I go about getting a full refund from YOUR SMILE DIRECT now seen to be known as Alignerly… I want my money back as they went into liquidation which left me with an unfinished teeth treatment!!!

DO NOT USE them or any of their sister… DO NOT USE them or any of their sister companies, SCAM ARTISTS. They were formerly Your smile direct which went into liquidation and by the sounds of it have left hundreds, if not thousands of people in the dark after taking their money without providing any customer care of in some instances, no aligners at all.

This company was smile direct and has… This company was smile direct and has left all its customers with unfinished treatment. Having paid in full I am urging you all not to use this company

AVOID SCAMMERS Rebranded from your smile direct and basically left all customers in the lurch ! Just disappeared on us all without a word of warning ! How disgusting to do that to people.. some are in treatment and stuck now and will have to fork out more money to have teeth straightened! Some just paid and receiving NO TREATMENT THIEFTS