I received a full refund today... Despite being clearly conned into paying £299 three weeks ago for my treatment, and having received no contact from them after making said payment (despite constant calls and emails). Today I received a full refund. So they are possibly working their way through.

DO NOT USE THIS COMPANY. DO NOT USE THIS COMPANY. They were under 'Your Smile Direct' and have now partnered with Alignerly (or essentially rebranded themselves to get away from their fraudulent activity). They took me on as a new customer in April- knowing they were going into liquidation in July (they had over £4mil in debt so they knew...). They charged me £1200 and led me on for four months. I never received a product, and they still haven't bothered to tell any customer about their liquidation. NO NO NO. The worst part was their lying staff who were so sweet over the phone. I'm looking at you Jessica Murray- you really shouldn't be hired anywhere else again. Disgraceful.

Previously Your Smile Direct Previously Your Smile Direct. Cannot get in touch with them. Emails keep bouncing back and phone line disconnected. Half way through my aligner treatment, paid up front for aligners, retainer and teeth whitening. Not yet at the point where I need the retainer and the teeth whitening but now that Your Smile Direct has gone into liquidation I highly doubt I'll be receiving those. I initially paid with my credit card and have submitted a dispute form with all the details. I also included a link to this forum so I suggest you do the same. Still waiting to hear back from the bank and I'll keep you all updated as to whether I can claw back anything

DO NOT USE DO NOT USE! I never write reviews but I had to this time. I paid for the full treatment under their previous alias Your Smile Direct and they have failed to fulfil that treatment and just rebranded to Alignerly. Myself and many others are left with thousands of pounds of debt and no product/end result. DO NOT USE!

AVOID SCAMMERS Rebranded from your smile direct and basically left all customers in the lurch ! Just disappeared on us all without a word of warning ! How disgusting to do that to people.. some are in treatment and stuck now and will have to fork out more money to have teeth straightened! Some just paid and receiving NO TREATMENT THIEFTS