Highly recommend simple lab!!! Highly recommend simple lab!! So appreciate the amount of detail put into the water test results! Helped explain some of the health issues going on in our family which I’m so grateful for. Can’t stress enough how important I feel this water testing work is. Simple lab has amazing customer service!! Very quick and super helpful and friendly.

Excellent Company I am so pleased with the service I received from Tap Score. I had problems with bacteria in my well water, and Tap Score was able to identify it so I could treat my water accordingly. Kelly was also very responsive and helpful. Kelly went above and beyond to help me get the answers that I needed. Excellent company with excellent ethics.

Straightforward, easy process and good customer service The process for testing is very straightforward and the web site is very easy to use. In addition, I encountered a problem bringing up my status for a test, and I contacted them via chat. The response was immediate, and after some discussion and some screenshots, it was addressed the same day. It was real humans, no chatbots or having to jump through hoops to get to an answer.

Easy test of critical info Easy to test, fast and thorough answers. I was surprised that the bathroom showed lead in the water but not the kitchen, of my NYC apartment building - however, on the 2nd test of the kitchen and this time with the recommended carbon block filter, the kitchen also showed lead in the water. In an old Bronx building, it is well known to have the problem so the question is: why didn't the lead show up initially?

Easy, Comprehensive Results, Great Customer Service! Tested our well water, and discovered lead and coliform bacteria. Had a bunch of questions which were answered sufficiently and quickly on chat. As far as accuracy of testing goes, we will do more testing as we get the issues rectified, so will advise if there are any substantial discrepancies, although it sounds like levels can fluctuate.