Process was painless. Process was painless. Questions were quickly answered online, got the packages quickly, testing was simple, and the results and recommendations were great. We will be implementing the suggestions from our results soon! Seriously was a breeze, and worth the peace of mind.

Very simple process Very simple process. I like that I do not have to take samples to the health department. On my last test I had a different water issue and the technicians helped me to understand my problem and offered suggestions to take care of it.

When I got my test results I was very… When I got my test results I was very surprised to see fluoride at over 5 ppm as we are on a well. After speaking with several local water experts it was even stranger as flouride is very uncommon in our area. The water was retested and showed flouride at 1.5ppm. So I'm not totally sure what to make of this but I have questions about the accuracy of my test results.

Easy, clear, and worth it Test materials were clearly labeled and organized. Everything was straight forward on my end. The test results, which were delivered within the promised time frame, were clearly summarized with an over all score and broken down into chunks of data that helped make it clear to me what I was looking at. You don’t need to be an engineer to understand where your water falls on the continuum.

Very good experience, even with frozen water samples Overall, Tap Score provided a great service. The directions were easy to follow, the return boxes and postage made it easy to return the samples to the lab and customer service was terrific. The initial samples I sent in happened to be during a serious cold snap and Tap Score contacted me about a week after I had sent them in, to let me know that water samples had frozen and was unusable. They gave me the option of refunding my money or sending another kit. I chose the latter option and everything worked out fine. The results were very helpful and detailed. I would definitely recommend them.