Quality Timely, rapid and accurate results. So simple to use and sending test results out to a second no bias party such as this shows customers that you are not altering test results to upsell. Anyone can follow the instructions to gather samples and send them off for testing. I actually prefer the customer to send offf their own tests so they feel involved in the process of providing better water for their household. I highly recommend tap score for all they can do!

Easy and accurate testing with great support On the recommendation of a group of engineers at a recent watershed meeting, we ran the Advanced Well Water Test, which was quite easy. They supply everything you need, and in a matter of minutes your sample box is ready to send back to them. We were surprised to discover an unexpected risk in the water we drink and use every day. I contacted SimpleLab support to get further details, and began looking for a water treatment system to address the issue. After installation of our new treatment system, I contacted Simplelab support; they were very helpful, and saved us money on the follow-up tests. I've recommended their testing several times to neighbors, and all of us agree--Simplelabs is terrific!

Very good experience, even with frozen water samples Overall, Tap Score provided a great service. The directions were easy to follow, the return boxes and postage made it easy to return the samples to the lab and customer service was terrific. The initial samples I sent in happened to be during a serious cold snap and Tap Score contacted me about a week after I had sent them in, to let me know that water samples had frozen and was unusable. They gave me the option of refunding my money or sending another kit. I chose the latter option and everything worked out fine. The results were very helpful and detailed. I would definitely recommend them.

Easy test of critical info Easy to test, fast and thorough answers. I was surprised that the bathroom showed lead in the water but not the kitchen, of my NYC apartment building - however, on the 2nd test of the kitchen and this time with the recommended carbon block filter, the kitchen also showed lead in the water. In an old Bronx building, it is well known to have the problem so the question is: why didn't the lead show up initially?

was skeptical was skeptical, but the customer service was really good, the results website is very well laid out, and shipping back and forth was easy. tests results matched other water tests i had so it seems to be very accurate. I like that its not tied directly to any specific filter system sales pitch.