Easy and accurate testing with great support On the recommendation of a group of engineers at a recent watershed meeting, we ran the Advanced Well Water Test, which was quite easy. They supply everything you need, and in a matter of minutes your sample box is ready to send back to them. We were surprised to discover an unexpected risk in the water we drink and use every day. I contacted SimpleLab support to get further details, and began looking for a water treatment system to address the issue. After installation of our new treatment system, I contacted Simplelab support; they were very helpful, and saved us money on the follow-up tests. I've recommended their testing several times to neighbors, and all of us agree--Simplelabs is terrific!

Straightforward, easy process and good customer service The process for testing is very straightforward and the web site is very easy to use. In addition, I encountered a problem bringing up my status for a test, and I contacted them via chat. The response was immediate, and after some discussion and some screenshots, it was addressed the same day. It was real humans, no chatbots or having to jump through hoops to get to an answer.

Process was painless. Process was painless. Questions were quickly answered online, got the packages quickly, testing was simple, and the results and recommendations were great. We will be implementing the suggestions from our results soon! Seriously was a breeze, and worth the peace of mind.

I'm obsessed with this website I'm obsessed with this website. I've literally tested all water sources before I drink them, including Hydroviv, Life Source, RO, Smart Water, etc. I really like their report layout and I've been really satisfied. I've also chatted with their support a few times, and the person I spoke with was helpful.

Very simple process Very simple process. I like that I do not have to take samples to the health department. On my last test I had a different water issue and the technicians helped me to understand my problem and offered suggestions to take care of it.