Quality Timely, rapid and accurate results. So simple to use and sending test results out to a second no bias party such as this shows customers that you are not altering test results to upsell. Anyone can follow the instructions to gather samples and send them off for testing. I actually prefer the customer to send offf their own tests so they feel involved in the process of providing better water for their household. I highly recommend tap score for all they can do!

Very good experience, even with frozen water samples Overall, Tap Score provided a great service. The directions were easy to follow, the return boxes and postage made it easy to return the samples to the lab and customer service was terrific. The initial samples I sent in happened to be during a serious cold snap and Tap Score contacted me about a week after I had sent them in, to let me know that water samples had frozen and was unusable. They gave me the option of refunding my money or sending another kit. I chose the latter option and everything worked out fine. The results were very helpful and detailed. I would definitely recommend them.

Sick wife Everything with this company was easy to use and hopefully helpful. Going to order a new kit soon as I installed a Kind hole house water system. We had issues THMS 11.11ppb Bromo 2.5 ppb Chloroform 5.96 ppb Dibrom 2.64 ppb and of course Lead .0036 ppb With my wife being sick for years and testing for heavy metals including lead I hope this works!!

Simplicity is the main thing I like and… Simplicity is the main thing I like and after that, very informative when it comes to details on tests and then the customer service is right there with the rest, I am quite happy with this company. I also appreciate the amount of testing that is available.

Easy test of critical info Easy to test, fast and thorough answers. I was surprised that the bathroom showed lead in the water but not the kitchen, of my NYC apartment building - however, on the 2nd test of the kitchen and this time with the recommended carbon block filter, the kitchen also showed lead in the water. In an old Bronx building, it is well known to have the problem so the question is: why didn't the lead show up initially?