I'm obsessed with this website I'm obsessed with this website. I've literally tested all water sources before I drink them, including Hydroviv, Life Source, RO, Smart Water, etc. I really like their report layout and I've been really satisfied. I've also chatted with their support a few times, and the person I spoke with was helpful.

Easy, clear, and worth it Test materials were clearly labeled and organized. Everything was straight forward on my end. The test results, which were delivered within the promised time frame, were clearly summarized with an over all score and broken down into chunks of data that helped make it clear to me what I was looking at. You don’t need to be an engineer to understand where your water falls on the continuum.

Straightforward, easy process and good customer service The process for testing is very straightforward and the web site is very easy to use. In addition, I encountered a problem bringing up my status for a test, and I contacted them via chat. The response was immediate, and after some discussion and some screenshots, it was addressed the same day. It was real humans, no chatbots or having to jump through hoops to get to an answer.

Quality Timely, rapid and accurate results. So simple to use and sending test results out to a second no bias party such as this shows customers that you are not altering test results to upsell. Anyone can follow the instructions to gather samples and send them off for testing. I actually prefer the customer to send offf their own tests so they feel involved in the process of providing better water for their household. I highly recommend tap score for all they can do!

Highly recommend simple lab!!! Highly recommend simple lab!! So appreciate the amount of detail put into the water test results! Helped explain some of the health issues going on in our family which I’m so grateful for. Can’t stress enough how important I feel this water testing work is. Simple lab has amazing customer service!! Very quick and super helpful and friendly.