Jennifer
GBI'm obsessed with this website I'm obsessed with this website. I've literally tested all water sources before I drink them, including Hydroviv, Life Source, RO, Smart Water, etc. I really like their report layout and I've been really satisfied. I've also chatted with their support a few times, and the person I spoke with was helpful.
P Town
GBVery good experience, even with frozen water samples Overall, Tap Score provided a great service. The directions were easy to follow, the return boxes and postage made it easy to return the samples to the lab and customer service was terrific. The initial samples I sent in happened to be during a serious cold snap and Tap Score contacted me about a week after I had sent them in, to let me know that water samples had frozen and was unusable. They gave me the option of refunding my money or sending another kit. I chose the latter option and everything worked out fine. The results were very helpful and detailed. I would definitely recommend them.
Dorothy Pedersen
GBEasy and accurate testing with great support On the recommendation of a group of engineers at a recent watershed meeting, we ran the Advanced Well Water Test, which was quite easy. They supply everything you need, and in a matter of minutes your sample box is ready to send back to them. We were surprised to discover an unexpected risk in the water we drink and use every day. I contacted SimpleLab support to get further details, and began looking for a water treatment system to address the issue. After installation of our new treatment system, I contacted Simplelab support; they were very helpful, and saved us money on the follow-up tests. I've recommended their testing several times to neighbors, and all of us agree--Simplelabs is terrific!
Virgil Cory
GBVery simple process Very simple process. I like that I do not have to take samples to the health department. On my last test I had a different water issue and the technicians helped me to understand my problem and offered suggestions to take care of it.
Heide
CAHighly recommend simple lab!!! Highly recommend simple lab!! So appreciate the amount of detail put into the water test results! Helped explain some of the health issues going on in our family which I’m so grateful for. Can’t stress enough how important I feel this water testing work is. Simple lab has amazing customer service!! Very quick and super helpful and friendly.