Easy, clear, and worth it Test materials were clearly labeled and organized. Everything was straight forward on my end. The test results, which were delivered within the promised time frame, were clearly summarized with an over all score and broken down into chunks of data that helped make it clear to me what I was looking at. You don’t need to be an engineer to understand where your water falls on the continuum.

was skeptical was skeptical, but the customer service was really good, the results website is very well laid out, and shipping back and forth was easy. tests results matched other water tests i had so it seems to be very accurate. I like that its not tied directly to any specific filter system sales pitch.

Easy and accurate testing with great support On the recommendation of a group of engineers at a recent watershed meeting, we ran the Advanced Well Water Test, which was quite easy. They supply everything you need, and in a matter of minutes your sample box is ready to send back to them. We were surprised to discover an unexpected risk in the water we drink and use every day. I contacted SimpleLab support to get further details, and began looking for a water treatment system to address the issue. After installation of our new treatment system, I contacted Simplelab support; they were very helpful, and saved us money on the follow-up tests. I've recommended their testing several times to neighbors, and all of us agree--Simplelabs is terrific!

Easy, Comprehensive Results, Great Customer Service! Tested our well water, and discovered lead and coliform bacteria. Had a bunch of questions which were answered sufficiently and quickly on chat. As far as accuracy of testing goes, we will do more testing as we get the issues rectified, so will advise if there are any substantial discrepancies, although it sounds like levels can fluctuate.

Straightforward, easy process and good customer service The process for testing is very straightforward and the web site is very easy to use. In addition, I encountered a problem bringing up my status for a test, and I contacted them via chat. The response was immediate, and after some discussion and some screenshots, it was addressed the same day. It was real humans, no chatbots or having to jump through hoops to get to an answer.