was skeptical was skeptical, but the customer service was really good, the results website is very well laid out, and shipping back and forth was easy. tests results matched other water tests i had so it seems to be very accurate. I like that its not tied directly to any specific filter system sales pitch.

Easy, clear, and worth it Test materials were clearly labeled and organized. Everything was straight forward on my end. The test results, which were delivered within the promised time frame, were clearly summarized with an over all score and broken down into chunks of data that helped make it clear to me what I was looking at. You don’t need to be an engineer to understand where your water falls on the continuum.

Straightforward, easy process and good customer service The process for testing is very straightforward and the web site is very easy to use. In addition, I encountered a problem bringing up my status for a test, and I contacted them via chat. The response was immediate, and after some discussion and some screenshots, it was addressed the same day. It was real humans, no chatbots or having to jump through hoops to get to an answer.

Heavy metals I was curious to know how our well water tested specifically with heavy metals. This test was the most comprehensive and the best price for what I was looking for. Simple directions and easy to use. The results were easy to understand as well. Definitely worth buying

Easy test of critical info Easy to test, fast and thorough answers. I was surprised that the bathroom showed lead in the water but not the kitchen, of my NYC apartment building - however, on the 2nd test of the kitchen and this time with the recommended carbon block filter, the kitchen also showed lead in the water. In an old Bronx building, it is well known to have the problem so the question is: why didn't the lead show up initially?