I have used this service twice now with… I have used this service twice now with two years in between testing. The companies testing and reporting is extremely thorough and trustworthy. Our first test two years ago showed no issues with our private well, which was very good news. However, as anyone knows, your water quality can change over time and our second test two years later showed trace amounts of arsenic! I am grateful for this companies testing capabilities and reputation! I will certainly be using them is the future as well!

Process was painless. Process was painless. Questions were quickly answered online, got the packages quickly, testing was simple, and the results and recommendations were great. We will be implementing the suggestions from our results soon! Seriously was a breeze, and worth the peace of mind.

Very good experience, even with frozen water samples Overall, Tap Score provided a great service. The directions were easy to follow, the return boxes and postage made it easy to return the samples to the lab and customer service was terrific. The initial samples I sent in happened to be during a serious cold snap and Tap Score contacted me about a week after I had sent them in, to let me know that water samples had frozen and was unusable. They gave me the option of refunding my money or sending another kit. I chose the latter option and everything worked out fine. The results were very helpful and detailed. I would definitely recommend them.

Excellent Water Quality Service Overall, very happy with the Tap Score process. Many detection options are offered and the reports are very detailed. The collection process is simple and non-technical. I've recommended Tap Score to friends. My one wish is that the "basic" tests were a bit more affordable. It would be nice to be able to do multiple lead tests, for example, for a more budget friendly price. There are lots of variables in water testing, and it can get expensive really quickly if you want to do multiple samples. One test is not necessarily enough to detect a problem.

Highly recommend simple lab!!! Highly recommend simple lab!! So appreciate the amount of detail put into the water test results! Helped explain some of the health issues going on in our family which I’m so grateful for. Can’t stress enough how important I feel this water testing work is. Simple lab has amazing customer service!! Very quick and super helpful and friendly.