Process was painless. Process was painless. Questions were quickly answered online, got the packages quickly, testing was simple, and the results and recommendations were great. We will be implementing the suggestions from our results soon! Seriously was a breeze, and worth the peace of mind.

was skeptical was skeptical, but the customer service was really good, the results website is very well laid out, and shipping back and forth was easy. tests results matched other water tests i had so it seems to be very accurate. I like that its not tied directly to any specific filter system sales pitch.

I'm obsessed with this website I'm obsessed with this website. I've literally tested all water sources before I drink them, including Hydroviv, Life Source, RO, Smart Water, etc. I really like their report layout and I've been really satisfied. I've also chatted with their support a few times, and the person I spoke with was helpful.

Easy, Comprehensive Results, Great Customer Service! Tested our well water, and discovered lead and coliform bacteria. Had a bunch of questions which were answered sufficiently and quickly on chat. As far as accuracy of testing goes, we will do more testing as we get the issues rectified, so will advise if there are any substantial discrepancies, although it sounds like levels can fluctuate.

Straightforward, easy process and good customer service The process for testing is very straightforward and the web site is very easy to use. In addition, I encountered a problem bringing up my status for a test, and I contacted them via chat. The response was immediate, and after some discussion and some screenshots, it was addressed the same day. It was real humans, no chatbots or having to jump through hoops to get to an answer.