Jason Westcott
GBOnly in regards to customer service Only in regards to customer service. Never was able to apply the coupon code and never got the $100 off. Emailed the company and have had no response as of yet. (UPDATE) Above was fixed within days and received the discount as promoted. Great company and speedy results!
HJH
GBCalled to get information about disposable sleep study equipment Called to get information about the at home disposable sleep study equipment. Customer service rep listened and responded in an empathetic and patient manner to my many questions. Excellent customer service. Since I have not tried the product yet, I only gave it 4 stars. Will update my review after conducting the sleep study and getting results back.
Angie Martillaro
GBI have not received my results in over… I have not received my results in over a week!! I have called three times only to be told they would put in a ticket to get me my results. I want a refund!!!!
J.B.
GBThe assessment and check out were a… The assessment and check out were a breeze and I received a follow up call within minutes explaining the next step
M M
GBNot happy w/ this unit and would… Not happy w/ this unit and would recommend purchasing another brand. First, the unit came w/ a battery that promptly stopped working after about 2 minutes. So I guess the company thought they could increase their profit margin by reusing batteries or something like that but instead it makes the customer feel like they weren't worth the $2 to receive a new, fresh battery that actually worked. I couldn't immediately use the product until I could go out and purchase the required battery, so that caused a delay (and frustration on my part.) Then, after I did the sleep test, I could find NO information on how I would get the results of the sleep test. I searched for HOURS. All the information the company puts out about the product is geared towards selling you the unit but once that part is done, the company seems to have little interest in ensuring purchasers can actually use the product and get the results they paid for. I still have not found any information that explains to me how I will get the sleep test results (I'm still waiting for customer service to respond to my inquiry) so it appears I spent almost $300 on a product from a company that, once it gets your money for the product, doesn't seem to give a damn if you get anything from it. Even if someone eventually contacts me to explain how I can get the results from the sleep test, I'm so frustrated from the hours I spent looking for this info. that it is NOT worth the frustration. i would suggest NOT purchasing this item for the reasons stated above. No one wants to spend their time frustrated and that seems to be all I have gotten out of the product so far. Avoid purchasing this sleep test - it's a waste of your time.