CliffW
GBVery Disappointed, Beware.... I purchased the sleep test after doing the online assessment. The charge to my account was immediate with a confirmation email. The test arrived in two days (all good). Completed the test, which went very well, easy to do and uploaded results. Then the fun begins. I received my results, which seemed thorough. I was informed I had sleep apnea. MISSING was the prescription which says will be included as the results are certified and signed by a doctor. I called and they told me there should have been a page 5 which is the prescription. I looked and downloaded again. The agent told me it must have been an error and she would resend. The next file did come but NO PRESCRIPTION. Called again and the agent stated she would reach out to her supervisor and let me know. After a couple calls back and forth I was told the prescription was not there because my results were too high, even though there are testimonials on their site which had someone much higher who was satisfied?? I was then told I could take the results to my personal physician for a prescription or pay $99 to speak with their physician and get a prescription. No where on the website does it say you have to go to another Dr. for follow up and to get a prescription. Overall I am extremely disappointed. I lost a great deal of money and have no prescription to order a CPAP which they state is a solution for a positive sleep apnea diagnosis. If I had the option again I would not go with Lunella.
Robert Charles
GBThe website worked well and was easy to… The website worked well and was easy to follow. It behaved as expected. Warnings were clear, and the information requested was easy to provide.
Rahjahn
GBStill No Doctor Appt Yet No doctor has contacted me yet after the failed attempt the first time. He called and the phone rang for 3 seconds tops before I could pick up.
Michael
GBExtraordinarily quick turnaround. Very detailed report. Highly recommended. Ordered my test on Tuesday evening, test arrived Thursday and I did it Thursday night. Uploaded the results on Friday morning and got my results and Prescription on Saturday morning. Couldn't be more pleased. I received a very thorough test report and diagnosis showing sleep position and duration, blood oxygen levels, pulse rate, etc. The test was easy and non intrusive. I highly recommend Lunella.
Mark Nickell
GBI called Lunella to have a doctor… I called Lunella to have a doctor assess my need to take the sleeping test. The doctor called me within a few hours to discuss my symptoms. The doctor authorized a sleeping test which arrived in a few days. It was all very professional, quick and easy.