Called to get information about disposable sleep study equipment Called to get information about the at home disposable sleep study equipment. Customer service rep listened and responded in an empathetic and patient manner to my many questions. Excellent customer service. Since I have not tried the product yet, I only gave it 4 stars. Will update my review after conducting the sleep study and getting results back.

Very Disappointed, Beware.... I purchased the sleep test after doing the online assessment. The charge to my account was immediate with a confirmation email. The test arrived in two days (all good). Completed the test, which went very well, easy to do and uploaded results. Then the fun begins. I received my results, which seemed thorough. I was informed I had sleep apnea. MISSING was the prescription which says will be included as the results are certified and signed by a doctor. I called and they told me there should have been a page 5 which is the prescription. I looked and downloaded again. The agent told me it must have been an error and she would resend. The next file did come but NO PRESCRIPTION. Called again and the agent stated she would reach out to her supervisor and let me know. After a couple calls back and forth I was told the prescription was not there because my results were too high, even though there are testimonials on their site which had someone much higher who was satisfied?? I was then told I could take the results to my personal physician for a prescription or pay $99 to speak with their physician and get a prescription. No where on the website does it say you have to go to another Dr. for follow up and to get a prescription. Overall I am extremely disappointed. I lost a great deal of money and have no prescription to order a CPAP which they state is a solution for a positive sleep apnea diagnosis. If I had the option again I would not go with Lunella.

Home sleep test was easy Home sleep test was easy. However I am disappointed in the lack of response by PWN Health to my inquires for report with doctor's notes and contact information of my virtual office visit prior to my home sleep test. Not sure that Lunella should be using PWM Health anymore.

Easy process, great instructions After ordering the test on Tuesday, it arrived 2 days later on Thursday. The device was very easy to put on and had clear instructions. I received my test results Friday afternoon and ordered my APAP Friday evening. This could not have been easier. The only feedback I would include about the instructions is the mention that you may want to use medical tape to secure the sternal notch sensor makes the end user worry that the provided adhesive won’t hold overnight. I had no issues with the device moving and did not need the additional tape, but was nervous after reading that and finding medical tape not included. All in all, a wonderful experience.

Horrible Horrible. Test results were lost and I had to call 3x to get a report. Had my Board Certified Sleep MD review and he laughed at the interpretation. What a waste of $$$. Then you had a subcontractor call me and try to sell me something at 0600 my time (good timing for someone that has little sleep) that was not even recommended via my report. I don't need a cPap unit via your report. However, the report is trending on malpractice according to my MD as it did not discuss my REM sleep disorder. I will not recommend your company to anyone!!!! Get Lost!!!